Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Music not saving to SD Card (Galaxy S5, latest version of Spotify)

Under App Info, Spotify says that it is storing downloaded songs on the SD card.  

Under "Storage", it tells me that my new SD card is still empty

Also under storage, I can see that Spotify is actually downloading songs into the internal hard drive.  

 

I've tried clearing the cahe, uninstalling the program, but neither works.

 

Has anyone else experienced this, or better yet, solved this problem?

 

Thanks!

Who Me Too'd this topic