Hi,

I have Spotify premium and on my Windows Phone 8.1 (Lumia 920) the app hangs in the initial loading screen. The loading dots are still working normally though. The app just stays on this screen. I have uninstalled and reinstalled the app several times to no avail. On the old app I had another problem where I could see my playlists and songs but I could not play any of them. This happened on my old device too (another 920 which broke). When I intially reinstall the app the login screen works as expected it's not until I login does it start hanging on the loading screen.

In the time that it is open it uses a lot of data (200mb) and a lot of battery. This problem existed also on WP8.0 so it's not 8.1 causing the problem.

Any help would be greatly appreciated.

Thanks,

Harry