Description

When I launch Spotify, I get the bar across the top and the menu icon (3 lines) on the left. (image)  Spoify never passes this.  Eventually I get the "Spotify isn't responding".  I have uninstalled, reinstalled, rebooted, etc and nothing can correct the issue.

What are the steps you took to get to the error/issue?

1. Open Spotify

What I expected to happen

I expect Spotify to launch

Did you restart your device when troubleshooting in section B?

Yes

Did you read the connection troubleshooting tips?

Yes

Your device

Nexus 7 (2013)

Device’s Operating System

4.4.4

What type of account do you have?

Premium

(FYI for the below points: Android devices tend to refer to the internal memory as "SD Card" and the SD card you inserted yourself as "External SD Card")

Space left on your device

8.49 GB

Space left on your SD card (if applicable)

N/A, Nexus Device

Space left on your External SD card (if applicable)

N/A, Nexus Device

Is your device rooted?

Yes

Are you using a custom ROM, if so which one, exactly?

SlimRom 4.4.4 Build (link)

Did you set your external SD card as storage location?

N/A

Did you manually install an older version before installing the latest version from the Play Store?

No

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

N/A Wifi Only

If you said "No", when does the issue not occur?

N/A

My mobile Spotify version

1.2.0.534

My desktop Spotify version (if applicable)

N/A (Mobile Issue Only)

My mobile provider and country

Sprint PCS / USA

My username

aaronchampagne

Do you have a Spotify (non-Facebook) login?

Yes

Are you logging in with Facebook or with your Spotify login details?

Spotify Login

Do you have any screenshots you can attach to more clearly explain your issue?

Screenshot.