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Who Me Too'd this topic

Problems with Android App

Hi there,

since the latest update I am having a lot of problems with the android app on the Samsung galaxy s4.

 

- It is extremly slow (spotify green wheel spinning and spinning), songs / albums, artists take ages to load or do not load

- songs start to play with long time delay, also skip only with long time delay

- search extremly slow or not working

 

I have deinstalled, cleared cache, etc. - nothing makes it better.

 

Any suggestions?

 

Thanks

R

Who Me Too'd this topic