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Hello,
I have premium which works well except for sometimes when all my downloaded platlists becom "un-downloaded". Spotify tells me that my 30 days of ofline usage has expired. I then have to go into offline mode and download them over again. This keeps happening, but I'm not sure if it's every 30 day... It's really annoying cause I am paying for spotify so this shouldn't happen.
Thanks
Solved! Go to Solution.