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Who Me Too'd this topic

Offline content disappears after reboot of device - SD card is not recognised from Spotify at boot

Hello @ all (but mainly all app developer for Android 😉 ),

 

since the last client update of the Android Spotify Client I have a really severe issue on my Galaxy S4:

Every time I reboot the device, all my downloaded playlists are "gone" (Playlists stay but are not availible offline any more, all of them!).

 

I use an SD card for caching and the device is encrypted.

The current (not working) version of the client I use is 1.2.0.534. My Android on the Samsung Galaxy S4 is 4.4.2.

 

What I've done so far:

- clear cache

- clear data

- removed client & installed client again

- removed client, wiped & formated SD card, installed client again

- free space on SD card is more then 21 GB.

 

Result: Nothing helped.

 

Like I said in the beginning, the issue appeared first since version 1.2.0.534.

 

Ahhh - Just got the cause while preparing to take a screenshot:

The SD card is not recognized from the Spotify app after reboot process. I guess because Spotify is starting to early after restart, so not all configuration is finished.

 

By the way: I don't understand why Spotify has to start up directly after reboot at all?! - Can you please turn off the automatic start in the next version?

 

Thanks in advance for your attention and answers,

 

MS

 

PS: I'm paying customer - Just as info for the case it makes a difference...

 

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Who Me Too'd this topic