Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

New playlists won't sync/load

Playlists that I had on my iPod before a few days ago seem to be working perfectly fine but anything created after that won't load. It creates a new section on the playlists tab so I know that the app is acknowledging there are new playlists to sync but it won't load the name or any of the songs in it. I've tried restarting the app, restarting my iPod and deleting and redownloading the app but none of these have worked. I've tried opening the playlists both with the desktop program open and with my laptop turned off and this doesn't seem to have any effect either.

 

Edit: I just opened the web player and they're not showing there either.

Who Me Too'd this topic