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I spend an emormous about of time trying to figure out how to turn off shuffle. After trying everything in the UI, I always end up needing to search support forums. By the time it happens again, I forget how I turned it off last time and go through the same thing.
I'm not asking how to do it. I know now. My question is why it is so extremely counter-intuitive. Its been this way for years. I've seen a lot of other complaints here and on other sites. Shuffle should be one button that toggles between on and off.