Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Unknown devices in "show available devices" and playlists disappear & strange ones appear.

I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum.

 

There is something wrong with Spotify after creating facebook account. I did not join it with Spotify. After creating facebook account problems started. Issue active now more than one month.

 

My starred offline tracks keep on disappearing and strange playlists appear, this has been issue now more than month. I cleaned playlists today, but left one if support wants to see. I think my account is somehow able to control some other devices playlists. New playlists name is "F**K YOU B***H STOP DELETING MY S**T". I havent created that.

 

In show available devices I really see devices that are not mine. TMMMMMMMMM, tMMMMM and Tims iPad are visible at the moment. I think they are able delete my playlists and me theirs. You really have some big problems in Spotify, I can delete someone elses music and they can delete mine!!!!! Or what am I doing wrong?

 

I removed spotify from device and removed all offline devices from webpage (there was one ipad in there and I dont have any), and after this reinstalled Spotify. No help. Using spotify in Win7 computers and Android phones, old ones tough, 3.2 and 2.3.3.

 

Sotka_FIN

Who Me Too'd this topic