Description

When I try to send a song or playlist to my friend on Facebook on my android, her name does not show up

when I type in her name. I can send the song to any other friend and I can send any song to her on the desktop

version of Spotify. (My Spotify is connected with Facebook)

 

What are the steps you took to get to the error/issue?

1. Open Spotify

2. Choose song and click "Share"

3. Choose "Send to..."

4.Type in "Hannah Nelson"

5. Her name does not show up

 

What I expected to happen

When I begin to type her name, she shows up in the list of people to send to.

 

Did you restart your device when troubleshooting in section B?

Yes

 

Did you read the connection troubleshooting tips?

Yes

 

Your device

Samsung Galaxy S5

Alcatel Onetouch Fierce

 

Device’s Operating System

Android 4.4.2

Android 4.2.2

 

What type of account do you have?

Premium (also doesn't work with Free)

Space left on your device

6.02 GB

 

Space left on your SD card (if applicable)

1.12 GB

 

Space left on your External SD card (if applicable)

n/a

 

Is your device rooted?

No, but the problem occurs on rooted phone

 

Are you using a custom ROM, if so which one, exactly?

No

 

Did you set your external SD card as storage location?

No

 

Did you manually install an older version before installing the latest version from the Play Store?

Yes

 

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

Yes

 

If you said "No", when does the issue not occur?

When using WiFi, 4G

 

My mobile Spotify version

1.8.0.993

 

My desktop Spotify version (if applicable)

0.9.15.27.g87efe634

 

My mobile provider and country

Tmobile

 

My username

SkylerJes

 

Do you have a Spotify (non-Facebook) login?

No

 

Are you logging in with Facebook or with your Spotify login details?

Facebook

 

Do you have any screenshots you can attach to more clearly explain your issue?