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10 hour limited exceed

10 hour limited exceed

I keep getting a message saying I have exceeded my 10 hour limit even though I haven't used my account for a couple of months. Is it possible someone has got my details and using my account and can I change my details to try and overcome this problem.

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1 Reply

Hey! 🙂 

 

Its worth changing your password then dropping a post onto this topic and asking for a forced logout to see if that makes any difference just to be on the safe side. 

 

There have been reports of the desktop client incorrectly reporting time too, so you might want to check out the web player and see if that will let you listen? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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