Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account email address incrorrect and unable to change.

Account email address incrorrect and unable to change.

I hope someone from Spotify is able to sort me out with this issue:

 

I've had an account for ages and linked it with Facebook some time ago. Today I noticed that my email adress was incorrect. Instead of ***@gmail.com is stated ***@gmail1.com. I tried to change it, but in order to do you need to enter your password. I know I havn't change my password, but Spotify says it's incorrect. I can't login with my username/email (the correct or wrong one). This means I am pretty much unable to change anything on my account. Lucky for me the Facebook link is still in order and I am able to log in via Facebook.

 

I have allready send Spotify a request. However the request stated they will contact me on the wrong email adress so I decided to try my luck here.

 

Can anyone help me out?

Reply
0 Replies

Suggested posts