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Topics with Label: Account

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9294 Views
  • 3 replies
  • 9 likes
  • Security
  • 9294 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484334 Views
  • 979 replies
  • 111 likes
  • Account
  • 484334 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211583 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211583 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121260 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121260 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can't login, email already in use but, can't reset the password

CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...

  • Visitor
  • ...ith the firewall of the antivirus, i tried to turn it off and loggin, but it keeps saying that the firewall is on. I kept trying to log in but, it seems that my account is blocked. Today I tried to use t...
  • MarcoPoltro
  • Casual Listener
  • 6088 Views
  • 14 replies
  • 0 likes
  • Account
    Login
  • 6088 Views
  • 14 replies
  • 0 likes

Superuser Contribution Deactivated Premium Account

5 days my Spotify Premium Family subscription was canceled without any notification to me. I logged in and signed up for the plan again with a different credit card (just in case it was a card issue). Everything worked great and I got all of the memb...

  • Casual Listener
  • ...nauthorised payment for Spotify Premium. We´ve now returned the funds and disabled your Spotify account. If you have any questions about this, please contact your payment provider directly.   Y...
  • Not applicable
  • 948 Views
  • 3 replies
  • 0 likes
  • Account
  • 948 Views
  • 3 replies
  • 0 likes

Deleted account still active

I deleted a spotify account over 2 weeks ago. Then with my account right now I tried to change my email to my new email and it won't let me because it says there's already an account with the email. Then I went to check on the account I deleted and i...

  • Visitor
  • I deleted a spotify account over 2 weeks ago. Then with my account right now I tried to change my email to my new email and it won't let me because it says there's already an account with the email....
  • Not applicable
  • 627 Views
  • 3 replies
  • 0 likes
  • Account
  • 627 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change email address because it's already in use?

PlanPremium DuoCountryUnited StatesDevice(iPhone 14 Pro Max, Windows 10 PC)Operating System(Windows 10,iOS) My Question or IssueWhen I signed up for my account originally, I used my work email address. I want to change it over to my personal email ad...

  • Newbie
  • Plan Premium Duo Country United States Device (iPhone 14 Pro Max, Windows 10 PC) Operating System (Windows 10,iOS)   My Question or Issue When I signed up for my account originally, I...
  • Not applicable
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 237 Views
  • 3 replies
  • 0 likes

Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
  • OscarDC
  • Moderator
  • 763 Views
  • 6 replies
  • 0 likes
  • Account
    Free
  • 763 Views
  • 6 replies
  • 0 likes

Superuser Contribution Unable to change my plan

PlanPremiumCountryItalyDeviceSamsung Galaxy S24 Operating SystemAndroid My Question or IssueI had a DUO Premium plan, but I recently changed my residence to Italy. While updating the payment method, my plan was moved to Premium Individual. Now, when ...

  • Casual Listener
  • Plan Premium Country Italy Device Samsung Galaxy S24  Operating System Android   My Question or Issue I had a DUO Premium plan, but I recently changed my residence to Italy. While...
  • Maria
  • Moderator
  • 37 Views
  • 1 replies
  • 1 likes
  • Account
  • 37 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't Login with Google Account

PlanFree/PremiumCountryKoreaDeviceSamsung Galaxy NT 10Operating SystemAndroid My Question or IssueI am currently using only my Google account linked to Spotify. However, there is a problem logging in with Google, so I cannot log in. And now I'm writi...

  • Visitor
  • Plan Free/Premium Country Korea Device Samsung Galaxy NT 10 Operating System Android   My Question or Issue I am currently using only my Google account linked to Spotify. However, t...
  • Not applicable
  • 11781 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 11781 Views
  • 6 replies
  • 0 likes

Can't login

About a week ago the desktop app automatically signed me out, and I had to reset my password for some reason? After that all was fine until yesterday, the same thing happens again. Except this time I'm told "Email or username isn't linked to a Spotif...

  • Visitor
  • ...'m told "Email or username isn't linked to a Spotify account" so I try making a new account, only to be told "This address is already linked to an existing account. To continue, log in."
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 127 Views
  • 1 replies
  • 0 likes

Account Disabled - Support Unresponsive

I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats even though i provided proof of the associated email o...

  • Casual Listener
  • I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats e...
  • Oliver52
  • Newbie
  • 1241 Views
  • 22 replies
  • 0 likes
  • Account
    Login
  • 1241 Views
  • 22 replies
  • 0 likes

Superuser Contribution Foreign currency fee charged for Australian account

PlanPremium DuoCountryAustraliaDevice(iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016)Operating System(iOS 10, macOS Mojave, Windows 10,etc.) My Question or IssueI changed to Duo Premium plan with payment method (PayPal linked to Australian CC...

  • Newbie
  • ...oreign transaction fee).    My PayPal is setup with an Australian address and is linked to Australian bank accounts and credit cards.  I do not see why an international transaction f...
  • n6-17h3zyw_d
  • Casual Listener
  • 6697 Views
  • 28 replies
  • 4 likes
  • Account
    Subscription
  • 6697 Views
  • 28 replies
  • 4 likes

Solved!! "Incorrect username or password" after logging out and signing in again. Password change not helping

PlanFreeCountryUSADeviceN/AOperating SystemWindows 10, Chrome Browser My Question or IssueI'm having a weird problem where anytime I log out (intentionally or not) I'm unable to login with my password. I get the "Incorrect username or password" error...

  • Casual Listener
  • Plan Free Country USA Device N/A Operating System Windows 10, Chrome Browser   My Question or Issue I'm having a weird problem where anytime I log out (intentionally or not) I'm unable...
  • Kendyr
  • Visitor
  • 42788 Views
  • 10 replies
  • 0 likes
  • Account
    Login
    Security
  • 42788 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Artist & Regular Account

Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app, and I noticed it appears I may have two accounts? Two di...

  • Casual Listener
  • Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked.  However, I was just on the regular Spotify a...
  • DocDrewbie
  • Visitor
  • 17766 Views
  • 8 replies
  • 0 likes
  • Account
  • 17766 Views
  • 8 replies
  • 0 likes

My paypal account is being charged for a subscription that I don't have access in my account

My Spotify account states that I'm free user. No premium subscription is active.But I've been charged 13,99 €. monthly for a Premium account.In the Spotify account I don't see payments nor credit cards associated. I don't know to what Spotify account...

  • Casual Listener
  • My Spotify account states that I'm free user. No premium subscription is active. But I've been charged 13,99 €. monthly for a Premium account. In the Spotify account I don't see p...
  • Not applicable
  • 277 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 277 Views
  • 5 replies
  • 0 likes

Superuser Contribution German Language | How to disable Gender * stars?

Hi, is there a way to disable the Gender Stars in German Language in the Spotify app?For example "Artist" was previously named "Künstler". Now its "Künstler*innen"Or "for this Artist..." was previously "für diesen Künstler..." now it's "für diese(n) ...

  • Newbie
  • Hi, is there a way to disable the Gender Stars in German Language in the Spotify app? For example "Artist" was previously named "Künstler". Now its "Künstler*innen" Or "for this Artist..." was prev...
  • Melody-maker
  • Visitor
  • 3189 Views
  • 10 replies
  • 35 likes
  • Account
  • 3189 Views
  • 10 replies
  • 35 likes

Pls help with account

Pls help Help, my dad had his premium account purchased on some sketchy website for small amount of money. But now he switched to tidal, and his account was 'deleted' but not entirely, deleted was his favorites but saved albums and artist he has, and...

  • Visitor
  • Pls help   Help, my dad had his premium account purchased on some sketchy website for small amount of money. But now he switched to tidal, and his account was 'deleted' but not entirely, d...
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscribe, Notification Settings "Something went wrong"

Clicking "unsubscribe" on spotify emails leads to, "Your unsubscribe request could not be completed. Please try again." That leads to, "We have failed to unsubscribe you from receiving our emails. Your unsubscribe request could not be completed. Plea...

  • Newbie
  • Clicking "unsubscribe" on spotify emails leads to, "Your unsubscribe request could not be completed. Please try again."   That leads to, "We have failed to unsubscribe you from receiving our e...
  • MihailY
  • Moderator
  • 159 Views
  • 2 replies
  • 0 likes
  • Account
  • 159 Views
  • 2 replies
  • 0 likes

Solved!! Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

  • Casual Listener
  • This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 m...
  • CryticalAce
  • Rising Star 1
  • 207 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Security
  • 207 Views
  • 4 replies
  • 0 likes

Premium Family Account Email Problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't figure out which email my Premium account is attached to -- how do I figure this out?

  • Visitor
  • ...an't figure out which email my Premium account is attached to -- how do I figure this out?
  • Bittencourt
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
  • 120 Views
  • 1 replies
  • 0 likes

Problema de acesso do segundo perfil no plano Duo

Plan Duo Country Brasil Device O problema ocorre em qualquer device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Em 29/01/2025, mudei o meu plano para o Duo, e acrescentei a minha esposa. Desde então ela passou a usar...

  • Casual Listener
  • Plan Duo Country Brasil Device O problema ocorre em qualquer device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Em 29/01/2025, mudei ...
  • Bittencourt
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • Account
  • 82 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Moving to a Spotify Duo account

I’m interested in the Spotify Duo account for me and my partner, however neither of us wants to lose our listening history, playlists, etc. Can two accounts be merged for this plan? How does it work? Thank you! PlanFree/PremiumCountry Device(iPhone 8...

  • Visitor
  • I’m interested in the Spotify Duo account for me and my partner, however neither of us wants to lose our listening history, playlists, etc. Can two accounts be merged for this plan? How does it w...
  • Summer16
  • Newbie
  • 8930 Views
  • 4 replies
  • 0 likes
  • Account
  • 8930 Views
  • 4 replies
  • 0 likes