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Topics with Label: Account

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8509 Views
  • 1 replies
  • 9 likes
  • Security
  • 8509 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475903 Views
  • 978 replies
  • 111 likes
  • Account
  • 475903 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208121 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208121 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119285 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119285 Views
  • 72 replies
  • 12 likes

Spotify Connect to Sonos fails only on my account

Hi community,My spotify connect has started failing from Spotify to Sonos. It has worked fine for 5+ years. When I connect to Sonos from Spotify app, the speaker icon blinks a while and then silently stops. I have a family plan. If I login with any f...

  • Casual Listener
  • ...ilently stops.  I have a family plan. If I login with any family member accounts, the connect works fine from the same device. There appears to be something wrong with my account but I cannot f...
  • qwerty_96
  • Visitor
  • 59 Views
  • 1 replies
  • 0 likes
  • Account
  • 59 Views
  • 1 replies
  • 0 likes

Disabled Account for Nearly a Year

PlanPremiumCountryUSA DeviceiPhone 15, Macbook Pro My Question or IssueI am writing to express my frustration regarding my account, which has been disabled for almost a year. The issue occurred after I used my account abroad. I provided my bank state...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 15, Macbook Pro      My Question or Issue I am writing to express my frustration regarding my account, which has been d...
  • Maxim
  • Spotify Star
  • 41 Views
  • 1 replies
  • 0 likes
  • Account
  • 41 Views
  • 1 replies
  • 0 likes

Facebook profile picture and name not showing on Spotify profile

My Question or IssueI am trying to connect my Facebook to my Spotify account, and although it gets connected and lets me log into the account with Facebook, my display name isn't my Facebook name and the profile picture isn't showing. Also, I cannot ...

  • Casual Listener
  • My Question or Issue I am trying to connect my Facebook to my Spotify account, and although it gets connected and lets me log into the account with Facebook, my display name isn't my Facebook name a...
  • Ximzend
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
  • 87 Views
  • 1 replies
  • 0 likes

Anchor Podcast old login

I used to have a podcast profile on Anchor, in which I am trying to login again - but as the app is not there anymore I have no idea how to retrieve my details. I would either like to be able to get into it or to delete it completely and create a new...

  • Casual Listener
  • I used to have a podcast profile on Anchor, in which I am trying to login again - but as the app is not there anymore I have no idea how to retrieve my details.  I would either like to be able ...
  • Luan
  • Spotify Star
  • 59 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 59 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

  • Casual Listener
  • ...ith music downloaded, my old iPhone 8 is no longer using my account and there’s no downloads. However my current phone says to remove all downloads but I don’t have any on the app. Is there a way to r...
  • Abraham1392
  • Casual Listener
  • 47418 Views
  • 59 replies
  • 22 likes
  • Account
    Premium
  • 47418 Views
  • 59 replies
  • 22 likes

Unknown user on my account

Why is my account (main user) showing as someone else's profile name ? They even have playlists on there that I've not created. Their name is also on my playlists....

  • Visitor
  • Why is my account (main user) showing as someone else's profile name ? They even have playlists on there that I've not created.  Their name is also on my playlists....
  • Luan
  • Spotify Star
  • 44 Views
  • 1 replies
  • 0 likes
  • Account
  • 44 Views
  • 1 replies
  • 0 likes

Check who has access to my account

while trying out a service that said it could remove duplicates a box popped up asking if the service could log-in to it, as me, on Spotify.It was a permissons page like I've seen with Google or Facebook where it said the service I was trying to use ...

  • Regular
  • ...acebook where it said the service I was trying to use could have access to my Public and Private Playlists.   Where in my account settings page can I check to see what 'services' I have given p...
  • TristanMoss
  • Casual Listener
  • 13000 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 13000 Views
  • 6 replies
  • 0 likes

Solved!! How to change country/region in Spotify for music suggestions when living in 2 countries!

PlanPremiumDevice(iPhone & PC)Operating System(iOS, Windows 10) My Question or IssueHi to everyone and thanks in advance. I am living in two neighboring countries dividing my work and living time in both.I am paying with a credit card from country A ...

  • Casual Listener
  • Plan Premium Device (iPhone & PC) Operating System (iOS, Windows 10)   My Question or Issue Hi to everyone and thanks in advance.   I am living in two neighboring countries di...
  • kyoussef
  • Casual Listener
  • 11750 Views
  • 7 replies
  • 0 likes
  • Account
  • 11750 Views
  • 7 replies
  • 0 likes

Changing country in Spotify keeps autochanging it back to BE

PlanPremiumCountry - BE DeviceiPhone 15 Pro MaxOperating SystemiOS 18.3 My Question or IssueI had my Spotify subscription with an old mobile phone subscription ages ago. When I switched to another provider, I basically kept paying for my Spotify. I w...

  • Newbie
  • Plan Premium Country - BE   Device iPhone 15 Pro Max Operating System iOS 18.3   My Question or Issue I had my Spotify subscription with an old mobile phone subscription ages ago....
  • Maxim
  • Spotify Star
  • 58 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 58 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution my brother's echo dot keeps connecting onto my spotify

So my brother and I are both on the Spotify Student Plan, but we have two different accounts and each pay for our own Premium. For some reason, whenever I'm listening to music on my account, whether when I'm on my phone, computer or driving, his musi...

  • Casual Listener
  • So my brother and I are both on the Spotify Student Plan, but we have two different accounts and each pay for our own Premium. For some reason, whenever I'm listening to music on my account, w...
  • karlochacon
  • Casual Listener
  • 32396 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 32396 Views
  • 8 replies
  • 1 likes

Superuser Contribution Logged into someone else's account

Please help. I was locked out of my Spotify for unknown reasons (my password, which is the only one I've ever used, suddenly stopped working) and when I followed the password reset link to set a new one, it changed the password and logged me into an ...

  • Visitor
  • ...ew one, it changed the password and logged me into an account for someone named Bella? My username is [removed by Mod], not Bella, and this is definitely someone else's account. How do I get my account b...
  • Joan
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 90 Views
  • 1 replies
  • 0 likes

Problem with account location for Duo

Hi Community,I recently started a Duo subscription with my wife, and we live together in Sweden. However, when we tried to confirm our address, we noticed a strange issue: my country is set to Italy (I am Italian, but haven't lived there for 13 years...

  • Casual Listener
  • ...lay, although my payment card is issued by a Swedish bank. Meanwhile, she has a free account, and the only country option available for her is Norway or Finland. We’re not sure how to fix this mismatch a...
  • daber87
  • Casual Listener
  • 163 Views
  • 4 replies
  • 0 likes
  • Account
  • 163 Views
  • 4 replies
  • 0 likes

Superuser Contribution Roku Spotify App Not Displaying Animations

PlanPremiumCountryUnited StatesDeviceRokuTVOperating SystemRoku OS 12.5.0 My Question or IssueSince the past couple of weeks, animations are not being displayed on the Roku TV App. The background picture (album cover/art) that shows generally on the ...

  • Casual Listener
  • Plan Premium Country United States Device RokuTV Operating System Roku OS 12.5.0   My Question or Issue Since the past couple of weeks, animations are not being displayed on the Roku T...
  • DJBradshaw
  • Newbie
  • 1518 Views
  • 10 replies
  • 2 likes
  • Account
    Premium
  • 1518 Views
  • 10 replies
  • 2 likes

Cannot join my partners Duo plan - Locked out for 12 months?

My partner (who I’ve lived with for 2 years) has just upgraded to Duo and invited me to his plan. My account has been on the free membership for some time after being on a friends duo account previously when we lived together. When I try to accept th...

  • Casual Listener
  • My partner (who I’ve lived with for 2 years) has just upgraded to Duo and invited me to his plan. My account has been on the free membership for some time after being on a friends duo account p...
  • Maxim
  • Spotify Star
  • 129 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 129 Views
  • 3 replies
  • 0 likes

I need to remove the Plan manager from my plan

PlanPremiumCountryAustraliaDeviceMacbook Pro 2024Operating SystemiOS 15My Question or IssueI created the Spotify account with an email address to which I no longer have access. How do I delete the Plan manager and make it myself?

  • Casual Listener
  • Plan Premium Country Australia Device Macbook Pro 2024 Operating System iOS 15 My Question or Issue I created the Spotify account with an email address to which I no longer have access. H...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 152 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Update Plan Manager

Is there a way to change the Plan Manager on a Premium / Family Account?My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I can delete the old one.

  • Visitor
  • Is there a way to change the Plan Manager on a Premium / Family Account? My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I c...
  • JBro-go
  • Casual Listener
  • 30558 Views
  • 40 replies
  • 3 likes
  • Account
    Premium
  • 30558 Views
  • 40 replies
  • 3 likes

Superuser Contribution Continual "New login to Spotify" emails

PlanPremiumCountryUnited States My Question or IssueFor the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating Spotify at all. When I first received these, I changed both my Facebo...

  • Casual Listener
  • ...potify at all. When I first received these, I changed both my Facebook password and my Spotify password and logged out of all accounts. I still am receiving these emails! I have not noticed any u...
  • jinnyspinner
  • Casual Listener
  • 41262 Views
  • 15 replies
  • 5 likes
  • Account
    Security
  • 41262 Views
  • 15 replies
  • 5 likes

Verified label account suspended without prior notice

Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior notice. This all happened last Monday and even thoug...

  • Regular
  • Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior n...
  • conkiofficial
  • Newbie
  • 355 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 355 Views
  • 1 replies
  • 1 likes

new family member with old spotify account,doesnt want to lose playlists

hello community,i hope someone can help me with thismy friend wants to join our spotify family, but have their one person spotify premium since years ,playlists algorhythm etc.and doesnt want to lose it. if they take the spot via the invite link is i...

  • Visitor
  • hello community, i hope someone can help me with this my friend wants to join our spotify family, but have their one person spotify premium since years ,playlists algorhythm etc.and doesnt want t...
  • Bittencourt
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • Account
  • 76 Views
  • 1 replies
  • 0 likes

region

PlanFree/PremiumCountryNetherlands Devicerealme 9 My Question or Issuei can't change my region! Spotify saying that I'm in Indonesia, but i live in Netherlands and can't change to this region, help pls

  • Visitor
  • Plan Free/Premium Country Netherlands  Device realme 9   My Question or Issue i can't change my region! Spotify saying that I'm in Indonesia, but i live in Netherlands and can't cha...
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
  • 125 Views
  • 1 replies
  • 0 likes