Account is being used somewhere else

[kaityferretti]

Hello,

I am getting an alert that "Spotify has been paused becuase your account is being used somewhere else." I logged out of all devices remotely on the Account page on Spotify and even changed my password. But I am still get this alert and can't listen to my music. Can someone please advise? Is there a way to see where the account is being used?

Thank you,

Kaity

[Maxim]

Hey @kaityferretti,

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.