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Topics with Label: Security

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8510 Views
  • 1 replies
  • 9 likes
  • Security
  • 8510 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475913 Views
  • 978 replies
  • 111 likes
  • Account
  • 475913 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208129 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208129 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119290 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119290 Views
  • 72 replies
  • 12 likes

Check who has access to my account

while trying out a service that said it could remove duplicates a box popped up asking if the service could log-in to it, as me, on Spotify.It was a permissons page like I've seen with Google or Facebook where it said the service I was trying to use ...

  • Regular
  • while trying out a service that said it could remove duplicates a box popped up asking if the service could log-in to it, as me, on Spotify. It was a permissons page like I've seen with Google or Fa...
  • TristanMoss
  • Casual Listener
  • 13000 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 13000 Views
  • 6 replies
  • 0 likes

Superuser Contribution Continual "New login to Spotify" emails

PlanPremiumCountryUnited States My Question or IssueFor the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating Spotify at all. When I first received these, I changed both my Facebo...

  • Casual Listener
  • ...oncerned about my account and Spotify's security?    
  • jinnyspinner
  • Casual Listener
  • 41262 Views
  • 15 replies
  • 5 likes
  • Account
    Security
  • 41262 Views
  • 15 replies
  • 5 likes

Verified label account suspended without prior notice

Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior notice. This all happened last Monday and even thoug...

  • Regular
  • Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior n...
  • conkiofficial
  • Newbie
  • 355 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 355 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Commercial Considerations"

Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...

  • Regular
  • Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significa...
  • matan1
  • Casual Listener
  • 616 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 616 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 161616 Views
  • 133 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 161616 Views
  • 133 replies
  • 7 likes

I need change my e-mail for another e-mail previously used

I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E-mail, but Spotify sent a message "This e-mail was ...

  • Casual Listener
  • I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E...
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
    Subscription
  • 89 Views
  • 1 replies
  • 0 likes

Email address changed without notice

Planfamily PremiumCountryNorwayDevice(iPhone 13My Question or IssueMy daughter has had a Spotify account for years, and the email account has been her icloud email address. This ends with icloud.com. When opening her account settings now, her email a...

  • Casual Listener
  •   Plan family Premium Country Norway Device (iPhone 13 My Question or Issue My daughter has had a Spotify account for years, and the email account has been her icloud email address. Th...
  • Maxim
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Very frequent password reset requests

My Question or Issue Hi,Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam like this and I wonder whether someone is trying to access my...

  • Casual Listener
  • My Question or Issue  Hi, Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam l...
  • Maria
  • Moderator
  • 3313 Views
  • 7 replies
  • 1 likes
  • Account
    Free
    Login
    Security
  • 3313 Views
  • 7 replies
  • 1 likes

Superuser Contribution "Login to Spotify" emails - Yes. i did secure my account.

Plan Free/Premium My Question or Issue So, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "may have been entered by mistake." But, after recieving the second email...

  • Casual Listener
  • ...NOTHER email. Anybody else experiencing this? Spotify needs to find a remedy to this for users. This clearly is a security issue. After so many "login to spotify" emails are sent in a day, wouldn't y...
  • MrG68
  • Casual Listener
  • 13632 Views
  • 15 replies
  • 5 likes
  • Account
    Login
    Security
  • 13632 Views
  • 15 replies
  • 5 likes

Solved!! Unable to log in to accounts page using Samsung account

PlanPremiumCountryIreland DeviceSamsung Galaxy S22 Ultra My Question or IssueI have removed some login settings this morning (Facebook and email/password) and only have login with Samsung left. I can log in to the app just fine but when I try to log ...

  • Casual Listener
  • Plan Premium Country Ireland  Device Samsung Galaxy S22 Ultra    My Question or Issue I have removed some login settings this morning (Facebook and email/password) and only hav...
  • Sanscho
  • Casual Listener
  • 147 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 147 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo cambiar mi contraseña

Plan Premium Family Country Colombia Device Phone Vivo and PC Windows Operating System Android and Windows My Question or Issue Quiero cambiar mi contraseña porque tengo un podcast y no lo puedo abrir desde la PC, olvide la contraseña, le di a olvida...

  • Visitor
  • Plan Premium Family Country Colombia   Device Phone Vivo and PC Windows Operating System Android and Windows   My Question or Issue Quiero cambiar mi contraseña porque...
  • Vasil
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 127 Views
  • 1 replies
  • 0 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ...s how you can prevent this from happening to you.   First, access your Spotify account through your browser, whether on your PC or cell phone, and log in. Then go to "Account" > "Security a...
  • Meghanleegill
  • Casual Listener
  • 8510 Views
  • 1 replies
  • 9 likes
  • Security
  • 8510 Views
  • 1 replies
  • 9 likes

Superuser Contribution Can't change email address because it's already in use?

PlanPremium DuoCountryUnited StatesDevice(iPhone 14 Pro Max, Windows 10 PC)Operating System(Windows 10,iOS) My Question or IssueWhen I signed up for my account originally, I used my work email address. I want to change it over to my personal email ad...

  • Casual Listener
  • Plan Premium Duo Country United States Device (iPhone 14 Pro Max, Windows 10 PC) Operating System (Windows 10,iOS)   My Question or Issue When I signed up for my account originally, I ...
  • Chris1878
  • Visitor
  • 163 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 163 Views
  • 2 replies
  • 0 likes

If I have a premium family plan subscribed in the Philippines, can my daughter use it in Canada?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • osornios
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 89 Views
  • 1 replies
  • 0 likes

Solved!! "Incorrect username or password" after logging out and signing in again. Password change not helping

PlanFreeCountryUSADeviceN/AOperating SystemWindows 10, Chrome Browser My Question or IssueI'm having a weird problem where anytime I log out (intentionally or not) I'm unable to login with my password. I get the "Incorrect username or password" error...

  • Casual Listener
  • Plan Free Country USA Device N/A Operating System Windows 10, Chrome Browser   My Question or Issue I'm having a weird problem where anytime I log out (intentionally or not) I'm unable...
  • crazydanisa
  • Visitor
  • 39416 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Security
  • 39416 Views
  • 9 replies
  • 0 likes

Superuser Contribution Block a user profile completly

Hi, with thte new blocking feature how come once you've blocked the user of your choosing their profile is still visible to you? Like most socal media platforms when you block a user profile you are no longer able to see or search their profile --sto...

  • Visitor
  • Hi, with thte new blocking feature how come once you've blocked the user of your choosing their profile is still visible to you? Like most socal media platforms when you block a user profile you are ...
  • pixlslndman
  • Newbie
  • 5819 Views
  • 7 replies
  • 2 likes
  • Security
  • 5819 Views
  • 7 replies
  • 2 likes

How to remove recent activity after account has been stolen

PlanPremiumDeviceALLOperating SystemALL My Question or IssueSomehow my account was stolen, even though nothing was logged into the connect account. I already remediated the issue on related accounts... BUT... I have a bunch of explicit songs that the...

  • Visitor
  • Plan Premium Device ALL Operating System ALL   My Question or Issue Somehow my account was stolen, even though nothing was logged into the connect account. I already remediated the issue...
  • Luan
  • Spotify Star
  • 115 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Security
  • 115 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unauthorised use of account

PlanPremiumCountryI’m2 iPhones and a Xbox My Question or IssueRecently I’ve had multiple songs and multiple playlists added to my account. I haven’t added them and I haven’t listened to any of the songs before and also while I’m listening to music on...

  • Casual Listener
  • Plan Premium Country I’m 2 iPhones and a Xbox      My Question or Issue Recently I’ve had multiple songs and multiple playlists added to my account. I haven’t added them and I ...
  • Yordan
  • Moderator
  • 142 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 142 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logged me out and can't log back in (Bought premium)

I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop perfectly fine but for some reason it logged me out in the afternoon when I stopped using it and is not allowing me to log back in wit...

  • Newbie
  • I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop  perfectly fine but for some reason it logged me out in the afternoon when I s...
  • Mannie123
  • Casual Listener
  • 998 Views
  • 6 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 998 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Reset password button in email link redirects to spam sites

Plan Family Country UK Device iPhone 12 My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I click the RESET PASSWORD button it takes me to a page that redirects to spam sites. ...

  • Casual Listener
  • Plan Family Country UK Device iPhone 12     My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I c...
  • garymscott
  • Casual Listener
  • 312 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 312 Views
  • 3 replies
  • 0 likes