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Topics with Label: Security

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484361 Views
  • 979 replies
  • 111 likes
  • Account
  • 484361 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211589 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211589 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121265 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121265 Views
  • 72 replies
  • 12 likes

Superuser Contribution My son's account vanished but couldn't re-register

PlanPremium familyCountryUKDeviceiPad ProOperating SystemLatest iOS My Question or IssueMy son uses the Spotify iOS app on only one device: an iPad. We've added his user onto our family plan (set up under my wife's username). Twice now, my son has ju...

Screenshot 2025-02-20 at 09.27.49.png Screenshot 2025-02-20 at 09.28.43.png
  • Newbie
  • ...e-enabled, but it had dropped off our family plan.   When pressed on what had happened, all the offered was "security reasons".   Now, my son's password comes from a password manager a...
  • Dessi
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change email address because it's already in use?

PlanPremium DuoCountryUnited StatesDevice(iPhone 14 Pro Max, Windows 10 PC)Operating System(Windows 10,iOS) My Question or IssueWhen I signed up for my account originally, I used my work email address. I want to change it over to my personal email ad...

  • Newbie
  • Plan Premium Duo Country United States Device (iPhone 14 Pro Max, Windows 10 PC) Operating System (Windows 10,iOS)   My Question or Issue When I signed up for my account originally, I ...
  • Not applicable
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 237 Views
  • 3 replies
  • 0 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ...s how you can prevent this from happening to you.   First, access your Spotify account through your browser, whether on your PC or cell phone, and log in. Then go to "Account" > "Security a...
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! "Incorrect username or password" after logging out and signing in again. Password change not helping

PlanFreeCountryUSADeviceN/AOperating SystemWindows 10, Chrome Browser My Question or IssueI'm having a weird problem where anytime I log out (intentionally or not) I'm unable to login with my password. I get the "Incorrect username or password" error...

  • Casual Listener
  • Plan Free Country USA Device N/A Operating System Windows 10, Chrome Browser   My Question or Issue I'm having a weird problem where anytime I log out (intentionally or not) I'm unable...
  • Kendyr
  • Visitor
  • 42808 Views
  • 10 replies
  • 0 likes
  • Account
    Login
    Security
  • 42808 Views
  • 10 replies
  • 0 likes

Solved!! Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

  • Casual Listener
  • This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minut...
  • CryticalAce
  • Rising Star 1
  • 207 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Security
  • 207 Views
  • 4 replies
  • 0 likes

Solved!! Account inaccessible

PlanPremium/Family CountryCroatia DeviceAndroid and Web My Question or IssueI can't log in to my son's Spotify account and no action has helped. We're using Family Premium, and my son's account is not accessible. I tried all the suggestions from foru...

  • Casual Listener
  •   Plan Premium/Family   Country Croatia   Device Android and Web   My Question or Issue I can't log in to my son's Spotify account and no action has helped. We're using...
  • ThonasNen2
  • Casual Listener
  • 565 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 565 Views
  • 4 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • ...NYTHING. I just want an update or something, the security for accounts on Spotify is abismal and needs looking at ASAP. Especially since I'm a premium subscriber, I feel like I'm a prime target of h...
  • gccradio2025
  • Casual Listener
  • 26564 Views
  • 19 replies
  • 13 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 26564 Views
  • 19 replies
  • 13 likes

Solved!!Superuser Contribution How can I link my google account to Spotify?

PlanPremiumCountryRussiaDeviceOnePlus 7 pro, PC, NotebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi there. I want to link my google account to spotify in order to use "log in with google" feature. Is that possible? My spotify acc...

  • Casual Listener
  • Plan Premium Country Russia Device OnePlus 7 pro, PC, Notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi there. I want to link my google account to spoti...
  • idrissrasheed
  • Newbie
  • 229585 Views
  • 63 replies
  • 35 likes
  • Account
    Login
    Security
  • 229585 Views
  • 63 replies
  • 35 likes

Superuser Contribution Sign out from ALL devices or web players

CountryallDeviceallOperating Systemall My Question or IssueIs there any way you can sign out from every device (i.e. mobile apps, TVs, speakers, consoles...) that my account might be used with?From what I understand, the respective function in the ac...

  • Newbie
  • Country all Device all Operating System all   My Question or Issue Is there any way you can sign out from every device (i.e. mobile apps, TVs, speakers, consoles...) that my account migh...
  • AlejaR
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 165 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

Plan Free Country US Device PC Operating System Windows 10 pro My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username [removed...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it w...
  • Yordan
  • Moderator
  • 41363 Views
  • 33 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 41363 Views
  • 33 replies
  • 1 likes

Cannot Change Email

PlanPremiumCountryAustraliaDeviceiPhone 12 & Samsung S10Operating SystemWindows 11 My Question or IssueWhen trying to update email, i receive the following message "For your protection we are unable to process your request at the moment. Please try a...

  • Visitor
  • Plan Premium Country Australia Device iPhone 12 & Samsung S10 Operating System Windows 11   My Question or Issue When trying to update email, i receive the following message  ...
  • Not applicable
  • 296 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 296 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hide from devices on same network

PlanPremiumCountry USA My Question or Issue I use Spotify Premium at work- either on my phone or my computer. Both are connected to the company network (LAN or WiFi). Today I noticed my coworker's computer showed up on my list of devices. This is dis...

  • Casual Listener
  • Plan Premium Country  USA   My Question or Issue  I use Spotify Premium at work- either on my phone or my computer.  Both are connected to the company network (LAN or WiFi)....
  • Manjyome
  • Newbie
  • 27320 Views
  • 40 replies
  • 35 likes
  • Security
  • 27320 Views
  • 40 replies
  • 35 likes

Solved!!Superuser Contribution I need a new login method

Hello!Using Spotify on my smartphone, I started a playlist on Spotify on the smart TV in the room at the guesthouse where I stayed over the weekend. I forgot to try to delete the login details for my Spotify account on the guesthouse's smart TV. So, ...

  • Casual Listener
  • Hello! Using Spotify on my smartphone, I started a playlist on Spotify on the smart TV in the room at the guesthouse where I stayed over the weekend. I forgot to try to delete the login details for ...
  • Joan
  • Moderator
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 162666 Views
  • 134 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 162666 Views
  • 134 replies
  • 7 likes

Check who has access to my account

while trying out a service that said it could remove duplicates a box popped up asking if the service could log-in to it, as me, on Spotify.It was a permissons page like I've seen with Google or Facebook where it said the service I was trying to use ...

  • Regular
  • while trying out a service that said it could remove duplicates a box popped up asking if the service could log-in to it, as me, on Spotify. It was a permissons page like I've seen with Google or Fa...
  • TristanMoss
  • Casual Listener
  • 13221 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 13221 Views
  • 6 replies
  • 0 likes

Superuser Contribution Continual "New login to Spotify" emails

PlanPremiumCountryUnited States My Question or IssueFor the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating Spotify at all. When I first received these, I changed both my Facebo...

  • Casual Listener
  • ...oncerned about my account and Spotify's security?    
  • jinnyspinner
  • Casual Listener
  • 43396 Views
  • 15 replies
  • 5 likes
  • Account
    Security
  • 43396 Views
  • 15 replies
  • 5 likes

Verified label account suspended without prior notice

Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior notice. This all happened last Monday and even thoug...

  • Regular
  • Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior n...
  • conkiofficial
  • Newbie
  • 383 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 383 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Commercial Considerations"

Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...

  • Regular
  • Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significa...
  • matan1
  • Casual Listener
  • 725 Views
  • 6 replies
  • 1 likes
  • Account
    Security
  • 725 Views
  • 6 replies
  • 1 likes

I need change my e-mail for another e-mail previously used

I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E-mail, but Spotify sent a message "This e-mail was ...

  • Newbie
  • I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E...
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
    Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Solved!! Can you edit song/album names once they're in your library?

Hey All! I'm looking to switch to Spotify from the absolutely GODAWFUL Google Play Music. Only thing that's keeping me with GPM is that editing metadata is super easy, can this be done on Spotify once you've got a song/album in your library? Can it b...

  • Visitor
  • Hey All!   I'm looking to switch to Spotify from the absolutely GODAWFUL Google Play Music. Only thing that's keeping me with GPM is that editing metadata is super easy, can this be done on Sp...
  • Not applicable
  • 1914 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1914 Views
  • 2 replies
  • 0 likes