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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • edsmall81
  • Newbie
  • 133911 Views
  • 163 replies
  • 10 likes
  • Account
    Free
  • 133911 Views
  • 163 replies
  • 10 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10081 Views
  • 3 replies
  • 9 likes
  • Security
  • 10081 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 499281 Views
  • 982 replies
  • 112 likes
  • Account
  • 499281 Views
  • 982 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 123059 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123059 Views
  • 72 replies
  • 12 likes

Changement d'adresse mail

PlanGratuitPaysFranceAppareilPCSystème d’exploitationWindows 10 Ma question ou mon problèmeLorsque je souhaite changer d’adresse mail, une erreur se produit systématiquement, aidez moi svp

  • Casual Listener
  •   Plan Gratuit Pays France Appareil PC Système d’exploitation Windows 10   Ma question ou mon problème Lorsque je souhaite changer d’adresse mail, une erreur se produit systémati...
  • Shinkū5542
  • Casual Listener
  • 106 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Security
  • 106 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

  • Regular
  • This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minut...
  • Dessi
  • Moderator
  • 669 Views
  • 13 replies
  • 1 likes
  • Account
    Other
    Security
  • 669 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution spotify randomly play music from the same chinese artist the same time everyday

hi, my account start playing songs from one chinese artist at the same time (3:54pm UTC+7) everyday for the past 4 days in a row now, and I'm not sure why.Yes, I already change password.Yes, I've checked nobody has controlled over what music I've pla...

  • Regular
  • hi, my account start playing songs from one chinese artist at the same time (3:54pm UTC+7) everyday for the past 4 days in a row now, and I'm not sure why. Yes, I already change password. Yes, I'...
  • ynath
  • Regular
  • 24619 Views
  • 161 replies
  • 32 likes
  • Account
    Security
  • 24619 Views
  • 161 replies
  • 32 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

Plan Free Country US Device PC Operating System Windows 10 pro My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username [removed...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it w...
  • genericcode
  • Gig Goer
  • 44287 Views
  • 35 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 44287 Views
  • 35 replies
  • 1 likes

Account

PremiumCountrySweden Device(Samsung Galaxy a15) My Question or IsIssue my account dosnt exist but im paying for is and its been like five months now that i cant use it att all and I can search for it and its there but when I try to log in it says it ...

  • Casual Listener
  •   Premium Country Sweden  Device (Samsung Galaxy a15)   My Question or IsIssue my account dosnt exist but im paying for is and its been like five months now that i cant use it a...
  • Fabianstahl1
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 305 Views
  • 2 replies
  • 0 likes

Superuser Contribution I lost my account and still have a premium suscription

Hi, I had a spotify account with premium plan, but my account was linked with my phone number, and my cell phone was stolen and I cannot recover my phone number and I don't know my user, I still have my account login in my xbox, the problem is maybe ...

  • Visitor
  • Hi, I had a spotify account with premium plan, but my account was linked with my phone number, and my cell phone was stolen and I cannot recover my phone number and I don't know my user, I still have...
  • Eni
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Devices Connecting To Account

PlanPremiumCountryUnited States of America My Question or IssueRandom phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the devices connected its always a different name (ie. Ivy’s IPhone). In...

  • Visitor
  • Plan Premium Country United States of America   My Question or Issue Random phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the ...
  • Emil_Community
  • Casual Listener
  • 27351 Views
  • 24 replies
  • 1 likes
  • Account
    Login
    Security
  • 27351 Views
  • 24 replies
  • 1 likes

Superuser Contribution My son's account vanished but couldn't re-register

PlanPremium familyCountryUKDeviceiPad ProOperating SystemLatest iOS My Question or IssueMy son uses the Spotify iOS app on only one device: an iPad. We've added his user onto our family plan (set up under my wife's username). Twice now, my son has ju...

Screenshot 2025-02-20 at 09.27.49.png Screenshot 2025-02-20 at 09.28.43.png
  • Casual Listener
  • ...e-enabled, but it had dropped off our family plan.   When pressed on what had happened, all the offered was "security reasons".   Now, my son's password comes from a password manager a...
  • dommunchau
  • Visitor
  • 355 Views
  • 4 replies
  • 0 likes
  • Login
    Security
  • 355 Views
  • 4 replies
  • 0 likes

Solved!! Is this a real Spotify account or is it a spam?

Hi, I just got an email from below email address asking to confirm my Spotify account but I’ve already done that yesterday. how do I know if this is a genuine real Spotify account or if this is a spam? None of the below information is required. Howev...

  • Casual Listener
  • Hi,   I just got an email from below email address  asking to confirm my Spotify account but I’ve already done that yesterday.   how do I know if this is a genuine real Spotify ac...
  • Maxim
  • Spotify Star
  • 219 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 219 Views
  • 3 replies
  • 0 likes

Solved!! Change Password shows up too frequently

   Seriously? I've changed my password more than 10 (or maybe 12) times a year, and this thing still keep showing up and it's pretty annoying. I only use my account across different devices and sometimes via a VPN. Can somebody tell me why this is h...

  • Casual Listener
  • <sensitive info removed>    Seriously? I've changed my password more than 10 (or maybe 12) times a year, and this thing still keep showing up and it's pretty annoying. I only use my accou...
  • ribezaz
  • Spotify Star
  • 197 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
    Security
  • 197 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Windows app randomly playing weird music, setting it to repeat, and lowering the app volume

Hi all, The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to make sure I am not able to notice it playing) and setting the ...

  • Gig Goer
  • ...s on my account Ran multiple malware scans using MalwareBytes and Windows Security which showed nothing out of the ordinary   After monitoring, I noticed that the music is playing directly f...
  • MihailY
  • Moderator
  • 236 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Security
  • 236 Views
  • 5 replies
  • 0 likes

Superuser Contribution Hide from devices on same network

PlanPremiumCountry USA My Question or Issue I use Spotify Premium at work- either on my phone or my computer. Both are connected to the company network (LAN or WiFi). Today I noticed my coworker's computer showed up on my list of devices. This is dis...

  • Casual Listener
  • Plan Premium Country  USA   My Question or Issue  I use Spotify Premium at work- either on my phone or my computer.  Both are connected to the company network (LAN or WiFi)....
  • stevetogekiss
  • Newbie
  • 28262 Views
  • 41 replies
  • 36 likes
  • Security
  • 28262 Views
  • 41 replies
  • 36 likes

Superuser Contribution Can't change email address because it's already in use?

PlanPremium DuoCountryUnited StatesDevice(iPhone 14 Pro Max, Windows 10 PC)Operating System(Windows 10,iOS) My Question or IssueWhen I signed up for my account originally, I used my work email address. I want to change it over to my personal email ad...

  • Newbie
  • Plan Premium Duo Country United States Device (iPhone 14 Pro Max, Windows 10 PC) Operating System (Windows 10,iOS)   My Question or Issue When I signed up for my account originally, I ...
  • Not applicable
  • 361 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 361 Views
  • 3 replies
  • 0 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ...s how you can prevent this from happening to you.   First, access your Spotify account through your browser, whether on your PC or cell phone, and log in. Then go to "Account" > "Security a...
  • ribezaz
  • Spotify Star
  • 10081 Views
  • 3 replies
  • 9 likes
  • Security
  • 10081 Views
  • 3 replies
  • 9 likes

Solved!!Superuser Contribution "Incorrect username or password" after logging out and signing in again. Password change not helping

PlanFreeCountryUSADeviceN/AOperating SystemWindows 10, Chrome Browser My Question or IssueI'm having a weird problem where anytime I log out (intentionally or not) I'm unable to login with my password. I get the "Incorrect username or password" error...

  • Casual Listener
  • Plan Free Country USA Device N/A Operating System Windows 10, Chrome Browser   My Question or Issue I'm having a weird problem where anytime I log out (intentionally or not) I'm unable...
  • Kendyr
  • Visitor
  • 47100 Views
  • 10 replies
  • 0 likes
  • Account
    Login
    Security
  • 47100 Views
  • 10 replies
  • 0 likes

Solved!! Account inaccessible

PlanPremium/Family CountryCroatia DeviceAndroid and Web My Question or IssueI can't log in to my son's Spotify account and no action has helped. We're using Family Premium, and my son's account is not accessible. I tried all the suggestions from foru...

  • Casual Listener
  •   Plan Premium/Family   Country Croatia   Device Android and Web   My Question or Issue I can't log in to my son's Spotify account and no action has helped. We're using...
  • ThonasNen2
  • Casual Listener
  • 654 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 654 Views
  • 4 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • ...NYTHING. I just want an update or something, the security for accounts on Spotify is abismal and needs looking at ASAP. Especially since I'm a premium subscriber, I feel like I'm a prime target of h...
  • gccradio2025
  • Casual Listener
  • 26817 Views
  • 19 replies
  • 13 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 26817 Views
  • 19 replies
  • 13 likes

Solved!!Superuser Contribution How can I link my google account to Spotify?

PlanPremiumCountryRussiaDeviceOnePlus 7 pro, PC, NotebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi there. I want to link my google account to spotify in order to use "log in with google" feature. Is that possible? My spotify acc...

  • Casual Listener
  • Plan Premium Country Russia Device OnePlus 7 pro, PC, Notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi there. I want to link my google account to spoti...
  • idrissrasheed
  • Newbie
  • 231614 Views
  • 63 replies
  • 35 likes
  • Account
    Login
    Security
  • 231614 Views
  • 63 replies
  • 35 likes

Superuser Contribution Sign out from ALL devices or web players

CountryallDeviceallOperating Systemall My Question or IssueIs there any way you can sign out from every device (i.e. mobile apps, TVs, speakers, consoles...) that my account might be used with?From what I understand, the respective function in the ac...

  • Newbie
  • Country all Device all Operating System all   My Question or Issue Is there any way you can sign out from every device (i.e. mobile apps, TVs, speakers, consoles...) that my account migh...
  • AlejaR
  • Moderator
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 307 Views
  • 1 replies
  • 0 likes

Cannot Change Email

PlanPremiumCountryAustraliaDeviceiPhone 12 & Samsung S10Operating SystemWindows 11 My Question or IssueWhen trying to update email, i receive the following message "For your protection we are unable to process your request at the moment. Please try a...

  • Visitor
  • Plan Premium Country Australia Device iPhone 12 & Samsung S10 Operating System Windows 11   My Question or Issue When trying to update email, i receive the following message  ...
  • Not applicable
  • 372 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 372 Views
  • 2 replies
  • 0 likes