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Topics with Label: Security

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4563 Views
  • 1 replies
  • 9 likes
  • Security
  • 4563 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464751 Views
  • 976 replies
  • 111 likes
  • Account
  • 464751 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205483 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205483 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113159 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113159 Views
  • 72 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ...s how you can prevent this from happening to you.   First, access your Spotify account through your browser, whether on your PC or cell phone, and log in. Then go to "Account" > "Security a...
  • Meghanleegill
  • Casual Listener
  • 4563 Views
  • 1 replies
  • 9 likes
  • Security
  • 4563 Views
  • 1 replies
  • 9 likes

Superuser Contribution Can't change email address because it's already in use?

PlanPremium DuoCountryUnited StatesDevice(iPhone 14 Pro Max, Windows 10 PC)Operating System(Windows 10,iOS) My Question or IssueWhen I signed up for my account originally, I used my work email address. I want to change it over to my personal email ad...

  • Casual Listener
  • Plan Premium Duo Country United States Device (iPhone 14 Pro Max, Windows 10 PC) Operating System (Windows 10,iOS)   My Question or Issue When I signed up for my account originally, I ...
  • AlejaR
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Commercial Considerations"

Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...

  • Regular
  • Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significa...
  • _asha_
  • Casual Listener
  • 429 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 429 Views
  • 5 replies
  • 0 likes

If I have a premium family plan subscribed in the Philippines, can my daughter use it in Canada?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • osornios
  • Spotify Star
  • 54 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 54 Views
  • 1 replies
  • 0 likes

Solved!! "Incorrect username or password" after logging out and signing in again. Password change not helping

PlanFreeCountryUSADeviceN/AOperating SystemWindows 10, Chrome Browser My Question or IssueI'm having a weird problem where anytime I log out (intentionally or not) I'm unable to login with my password. I get the "Incorrect username or password" error...

  • Casual Listener
  • Plan Free Country USA Device N/A Operating System Windows 10, Chrome Browser   My Question or Issue I'm having a weird problem where anytime I log out (intentionally or not) I'm unable...
  • crazydanisa
  • Visitor
  • 36199 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Security
  • 36199 Views
  • 9 replies
  • 0 likes

Superuser Contribution Block a user profile completly

Hi, with thte new blocking feature how come once you've blocked the user of your choosing their profile is still visible to you? Like most socal media platforms when you block a user profile you are no longer able to see or search their profile --sto...

  • Visitor
  • Hi, with thte new blocking feature how come once you've blocked the user of your choosing their profile is still visible to you? Like most socal media platforms when you block a user profile you are ...
  • pixlslndman
  • Newbie
  • 5313 Views
  • 7 replies
  • 2 likes
  • Security
  • 5313 Views
  • 7 replies
  • 2 likes

How to remove recent activity after account has been stolen

PlanPremiumDeviceALLOperating SystemALL My Question or IssueSomehow my account was stolen, even though nothing was logged into the connect account. I already remediated the issue on related accounts... BUT... I have a bunch of explicit songs that the...

  • Visitor
  • Plan Premium Device ALL Operating System ALL   My Question or Issue Somehow my account was stolen, even though nothing was logged into the connect account. I already remediated the issue...
  • Luan
  • Spotify Star
  • 85 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Security
  • 85 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 160255 Views
  • 130 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 160255 Views
  • 130 replies
  • 7 likes

Superuser Contribution Unauthorised use of account

PlanPremiumCountryI’m2 iPhones and a Xbox My Question or IssueRecently I’ve had multiple songs and multiple playlists added to my account. I haven’t added them and I haven’t listened to any of the songs before and also while I’m listening to music on...

  • Casual Listener
  • Plan Premium Country I’m 2 iPhones and a Xbox      My Question or Issue Recently I’ve had multiple songs and multiple playlists added to my account. I haven’t added them and I ...
  • Yordan
  • Moderator
  • 122 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 122 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logged me out and can't log back in (Bought premium)

I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop perfectly fine but for some reason it logged me out in the afternoon when I stopped using it and is not allowing me to log back in wit...

  • Newbie
  • I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop  perfectly fine but for some reason it logged me out in the afternoon when I s...
  • Not applicable
  • 907 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 907 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Reset password button in email link redirects to spam sites

Plan Family Country UK Device iPhone 12 My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I click the RESET PASSWORD button it takes me to a page that redirects to spam sites. ...

  • Casual Listener
  • Plan Family Country UK Device iPhone 12     My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I c...
  • garymscott
  • Casual Listener
  • 286 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 286 Views
  • 3 replies
  • 0 likes

Logging in after getting new phone

I have a premium family account with access to my plan manager number (me) but can not login on new phone. Account associated with email isnot the account I was previously using,anyone help?

  • Casual Listener
  • I have a premium family account with access to my plan manager number (me) but can not login on new phone. Account associated with email is not the account I was previously using, anyone help? &nb...
  • Not applicable
  • 5283 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 5283 Views
  • 4 replies
  • 0 likes

Superuser Contribution Login on Raymarine Axiom 9

I have a Raymarine Axiom 9. Spotify is installed on it. I can not login to my account on this device. The app has no issues and keeps telling me the user ID or password are incorrect. I started the account with Google on an android, have premium indi...

  • Casual Listener
  • I have a Raymarine Axiom 9. Spotify is installed on it. I can not login to my account on this device. The app has no issues and keeps telling me the user ID or password are incorrect. I started the a...
  • MihailY
  • Moderator
  • 839 Views
  • 11 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Security
  • 839 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Someone linked their PlayStation Network to my Spotify account

I was trying to link my Spotify account to my PlayStation Network and it said that someone already had done so, I tried to unlink it from my Apps tab in my account settings and I did but it didn’t work, can someone help me figure this out?

  • Visitor
  • I was trying to link my Spotify account to my PlayStation Network and it said that someone already had done so, I tried to unlink it from my Apps tab in my account settings and I did but it didn’t wo...
  • OscarDC
  • Moderator
  • 45338 Views
  • 3 replies
  • 2 likes
  • Account
    Security
  • 45338 Views
  • 3 replies
  • 2 likes

Can't update my Spotify email

My Question or IssueWhenever I go to the accounts page to update my email I get a vague error message, 'something went wrong'. At first I thought It might be due to me using a VPN but even when I turn the VPN off I still get the error message. PlanPr...

  • Visitor
  • My Question or Issue Whenever I go to the accounts page to update my email I get a vague error message, 'something went wrong'. At first I thought It might be due to me using a VPN but even when I t...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 153 Views
  • 1 replies
  • 0 likes

Solved!! Other people are using my account

PlanPremiumCanadaMy Question or IssueHi everyone!I’ve been having some issues with my account for the past month. Random songs and playlists are being added to my library and are re-added after I remove them. When I’m connected to wifi and am playing...

  • Casual Listener
  • Plan Premium Canada My Question or Issue Hi everyone!I’ve been having some issues with my account for the past month. Random songs and playlists are being added to my library and are re-added aft...
  • Senmorta
  • Visitor
  • 684 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 684 Views
  • 3 replies
  • 0 likes

False Reports on Profile Picture Takedown Notification

Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to appeal or counter these reports. They just go throu...

  • Newbie
  • Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to ...
  • ijustcant
  • Casual Listener
  • 609 Views
  • 6 replies
  • 3 likes
  • Account
    Other
    Security
  • 609 Views
  • 6 replies
  • 3 likes

Superuser Contribution Emails saying "Recent Log In"

Plan Free Country United States Device (iPhone 7, Samsung Galaxy J7, MacBook Air) My Question or Issue I keep receiving numerous emails that say somebody has logged into my account, with links to reset my password. Most say logged in from United Stat...

  • Casual Listener
  • Plan Free Country United States Device (iPhone 7, Samsung Galaxy J7, MacBook Air)   My Question or Issue I keep receiving numerous emails that say somebody has logged into my acc...
  • Annomanus
  • Visitor
  • 43264 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Security
  • 43264 Views
  • 4 replies
  • 1 likes

Superuser Contribution Nonstop OTP Messages for My Account

PlanPremiumCountryIndonesiaDeviceiPhone 13 ProOperating SystemiOS 18.0.1 My Question or IssueSince 2-3 months ago, everyday (sometimes more than once a day), I have been getting messages of OTP code to my Whatsapp that I never requested. At first I t...

  • Casual Listener
  • Plan Premium Country Indonesia Device iPhone 13 Pro Operating System iOS 18.0.1   My Question or Issue Since 2-3 months ago, everyday (sometimes more than once a day), I have been gett...
  • AlejaR
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 279 Views
  • 1 replies
  • 0 likes

Account was hacked then reset

My account was hacked this morning by someone from Colombia. I quickly changed my password, however I have lost all my playlists and songs. I have tried recovering the playlists, but it says none have been deleted. My account is also on the Family pa...

  • Visitor
  • My account was hacked this morning by someone from Colombia. I quickly changed my password, however I have lost all my playlists and songs. I have tried recovering the playlists, but it says none hav...
  • Justus_HB
  • Regular
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 227 Views
  • 1 replies
  • 0 likes