Account linked to email address that is no longer available

[hills2a]

Plan

Free/Premium

Country

UK

Device

samsung 14

Operating System

Windows 10

My Question or Issue

Hello, my account is part of a family plan, but I think the associated email address is one I no longer have access to (old service provider). The reset p/w function generated a new email but I can't pick it up. Is there a way I can access my account and connect my latest email address please?

[AdamDamon]

Hi @hills2a,

Thanks for posting in the Spotify Community, and welcome!

If you no longer have access to the email address registered to your Spotify account, I'd recommend checking out this FAQ article.

The FAQ article includes a link to contact Customer Support, who can help you to update the email address for your Spotify account.

Let me know if you have any other questions, and have a good day!