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Account page will not display

Solved!

Account page will not display

I am trying to change my payment details - I have recently had to get a new card but when I log in to my account and click the link 'change payment details' i  just get the page that says page will not display.  It seems I can login to my account but cannot do anything once I am there.  Please help.

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Marked as solution

Hey @MT61,

 

Can you please try it via another device and/or another browser?

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @MT61,

 

Can you please try it via another device and/or another browser?

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you so much!  That has done the trick - I opened in another browser.

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