Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can not generate device password

Solved!

Can not generate device password

Hi,

 

I have been trying to generate a password for device, I recive email but I still reciving error message that says something is wrong. What can I do to have my password?

 

 

Selección_034.jpg
Selección_035.jpg
Reply

Accepted Solutions
Marked as solution

Hello EnriquePC,

 

The login credentials for your device should be your Spotify username/email address and password. If you created your account directly with Facebook and your device doesn’t accept your Facebook credentials to log in, you’ll need to set a device password and log in with that.

 

This is possible to do within Facebook:

 

  1. Head to Facebook Settings.
  2. Select Security.
  3. Select App Passwords
  4. Click Generate App Password
  5. Enter Spotify, and Facebook will automatically generate a password for you. You can use this with your Facebook ID (not email address) to log in to Spotify on any device. 

Alternatively, if you’re unable to log in on a particular device, you can connect to it from another device using Spotify Connect.

 

I hope this helps get you back to your favorite tunes! Let me know if you have any other questions 🙂

View solution in original post

2 Replies
Marked as solution

Hello EnriquePC,

 

The login credentials for your device should be your Spotify username/email address and password. If you created your account directly with Facebook and your device doesn’t accept your Facebook credentials to log in, you’ll need to set a device password and log in with that.

 

This is possible to do within Facebook:

 

  1. Head to Facebook Settings.
  2. Select Security.
  3. Select App Passwords
  4. Click Generate App Password
  5. Enter Spotify, and Facebook will automatically generate a password for you. You can use this with your Facebook ID (not email address) to log in to Spotify on any device. 

Alternatively, if you’re unable to log in on a particular device, you can connect to it from another device using Spotify Connect.

 

I hope this helps get you back to your favorite tunes! Let me know if you have any other questions 🙂

Works perfect!!!

 

Thank you!!!

Suggested posts