Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I am trying to change my payment info but I can't find the link in subscription!
Solved! Go to Solution.
Add me to the list of people....
Add me to the list also. I'd like to give you money please, just let me.
I too have this problem, add me to the list...
I found the link on an other page 🙂
The one where you change your details/country etc. Beside the country selector it says you have to change your payment option to change you country. And there is a link to the change payment page.
That did it for me atleast 🙂
My credit card has expired.
I've searched the forum and several post says tha I should change the payment method.
On the subscrition page (https://www.spotify.com/se/account/subscription/) I see my old card details under payment methods, but I don't understad how to change them. The only links are under Subscription status (Spotify unlimited and Spotify Premium) and View receipts.
Maybe I'm just blind or stupid?
Thanks - the workaround works - but would be good to make it a bit clearer - we do wantot give you our ££!
I have the same problem. How can I fix it?
SAME PROBLEM in the US as well. Please fix!!
Yeah, me too! Here in the UK So frustrating, particularly because I'm out of my 10 hours of free play time and I'm desperate to upgrade to Unlimited!
Got your email, but still it does not work. There is no link for me to click so that I can change info. I am about to have a heart attack :S
my account has no change payment details either, I just want to put in some new card details!
I cannot change my payment info as well...please, help!!
Thanks in advance 🙂
Hey. I have the same problem with my account. Can't change the card details. would be nice if this got fixed 😕
Step 1.
Step 2.
Step 3. Choose New Payment Method.
Hope this will work as good as for me.
Ah, indeed, it can be found on the edit profile page. It's a hyperlink under your country setting which takes you to the correct page for payment method modification, so it's easy to miss.
The direct url seems to be "https://www.spotify.com/uk/account/subscription/change-payment/", though depending on your country you should probably change the "uk" to your own country code.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…