Can't edit profile

[eagezen]

I wanted to edit my profile but I saw that I wasn't allowed to, then I read here that it might be because my account was set up by Facebook login so I detached my account from Facebook and got an ID for the desktop. I thought I could edit my profile at this point, however I still cannot edit my account details. Help please!

[Billy-J]

Hey @eagezen, thanks for reaching out to the Community!

To confirm, are you referring to your profile picture, or your account details on your Spotify account?

Additionally, can you send me a screenshot of what you're seeing when you attempt to edit your profile? Make sure to hide personal information when posting to the Community.

Looking out for your reply!

[eagezen]

Hey @Billy-J , 
thanks for the reply, I am referring to my account details. 
Here is the screenshot!
When I move the cursor to one of these spaces, I get the red unavailable cursor sign which is also attached.

[Billy-J]

Hey @eagezen,

Thanks for your reply!

No worries, you can get in touch with Customer Support here. Explain the issue you're having there, and they'll take a look and do their best to help.

Have a nice day!

[Ravenor]

Problem is same for me.
The link you've posted doesn't work. Who shall I contact?
Everything I am trying to edit is 🛇

[Peter]

Hey @Ravenor,

Just to let you know that I've updated the link in @Billy-J's post, so you should be able to reach out to the Customer Support team now.

Let us know how you get on!