Can't login

[rrfuchs]

I can no longer log into my account, and the "send password reset" link does nothing.    

Not sure if there is a problem with the system, or if somebody hacked my account and changed the email address ..?   how do I regain access to my account.

thanks

[MonicaM_Bogota]

Hi, @rrfuchs!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

[BushmanCanuck]

Try logging in with username instead of email address. Worked for me.