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Can't pay, link doesn't work

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Can't pay, link doesn't work

I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of the other payment options, but I can't either. Also, choosing the unlimited option doesn't work. I've tried all these things in firefox, chrome, internet explorer and on my phone.

 

Can someone help me?

 

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@wilkit wrote:

I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of the other payment options, but I can't either. Also, choosing the unlimited option doesn't work. I've tried all these things in firefox, chrome, internet explorer and on my phone.

 

Can someone help me?

 


Hi,

 

There is currently an ongoing issue with the website, the people over at Spotify are working on it!

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

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1 Reply
Marked as solution


@wilkit wrote:

I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of the other payment options, but I can't either. Also, choosing the unlimited option doesn't work. I've tried all these things in firefox, chrome, internet explorer and on my phone.

 

Can someone help me?

 


Hi,

 

There is currently an ongoing issue with the website, the people over at Spotify are working on it!

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

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