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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9319 Views
  • 3 replies
  • 9 likes
  • Security
  • 9319 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484691 Views
  • 979 replies
  • 111 likes
  • Account
  • 484691 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211630 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211630 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121324 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121324 Views
  • 72 replies
  • 12 likes

progress?

So, the Spotify team is aware of the problem with upgrading. but my question is: is there any way we can know how much progress is being made, and about how long untill fixed?

  • Gig Goer
  • So, the Spotify team is aware of the problem with upgrading.   but my question is: is there any way we can know how much progress is being made, and about how long untill fixed?
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes

Merge 2 accounts (or at least their playlists)

Hi, I have 2 accounts, one free and one premium. The problem is that all my playlists is on the free account. Can I merge them (or move my premium account duration to the free account) ?

  • Newbie
  • Hi, I have 2 accounts, one free and one premium. The problem is that all my playlists is on the free account. Can I merge them (or move my premium account duration to the free account) ?
  • Taylor
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Solved!! My playlist subscribers disappeared!

Hi there, I just restarted my Spotift as it was telling me there was an update. I opened up the program again and it is showing that I have 0 subscribers to all my playlists! I can see the subscribers has now been replaced with followers? If so I hav...

  • Casual Listener
  • Hi there,    I just restarted my Spotift as it was telling me there was an update. I opened up the program again and it is showing that I have 0 subscribers to all my playlists! I can see...
  • user-removed
  • Not applicable
  • 677 Views
  • 6 replies
  • 1 likes
  • 677 Views
  • 6 replies
  • 1 likes

I cannot quit my premium account

Hi Team, I'm from Germany and customer of the Telekom/T-Mobile.A week ago, I wanted to quit my account, so I followed this link:https://www.spotify.com/de/account/subscription/cancel/confirm/Then I was passed on to "SofortÜberweisung.de" to cancel th...

  • Casual Listener
  • Hi Team,   I'm from Germany and customer of the Telekom/T-Mobile. A week ago, I wanted to quit my account, so I followed this link: https://www.spotify.com/de/account/subscription/cancel/c...
  • ChrisNitsche
  • Casual Listener
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Unable to access Premium on Android App

Hey guys,I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premium til 05/03. When I try to use the Android app though, ...

  • Newbie
  • Hey guys, I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premiu...
  • Taylor
  • Community Legend
  • 753 Views
  • 1 replies
  • 0 likes
  • Android
    Premium
    Subscription
  • 753 Views
  • 1 replies
  • 0 likes

music im not listening to

My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!

  • Newbie
  • My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!
  • Taylor
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

30-day trial - URGENT help request!

HiyaDone something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04/03)). I then went and registered for the free 30-day t...

  • Visitor
  • Hiya Done something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04...
  • Peter__
  • Community Legend
  • 689 Views
  • 1 replies
  • 0 likes
  • 689 Views
  • 1 replies
  • 0 likes

Can't sign up for 30 day trial

I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and several different devices and for each of the 3 dif...

  • Newbie
  • I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and ...
  • Peter__
  • Community Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Privacy setting for Spotify on facebook

Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?

  • Casual Listener
  • Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?
  • meahtenoha
  • Spotify
  • 1070 Views
  • 5 replies
  • 0 likes
  • 1070 Views
  • 5 replies
  • 0 likes

Charged for Spotify premium after I cancelled 30 trial early

My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary today I noticed I was chared for the next months subs...

  • Newbie
  • My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary to...
  • Taylor
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Solved!! Problem with email when I'm trying to create a new account.

Hello,I'm trying to create a new account for my girlfriend, but both of her two email addresses are already in use. But at the same time these emails, when I'm trying to recover/reset the password associated to them, seem to be not in your database.I...

  • Casual Listener
  • Hello, I'm trying to create a new account for my girlfriend, but both of her two email addresses are already...
  • alex_e87
  • Casual Listener
  • 481 Views
  • 2 replies
  • 0 likes
  • 481 Views
  • 2 replies
  • 0 likes

Solved!! Spotify website keeps reloading page after entering my Spotify Gift Code

I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the same page every time with the code still in the box?

  • Casual Listener
  • I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the sam...
  • Taylor
  • Community Legend
  • 1770 Views
  • 6 replies
  • 0 likes
  • 1770 Views
  • 6 replies
  • 0 likes

Cant redeem free trial, cant buy premium

Hello I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/I'm clicking continue but nothing happened.Also buying premium is blocked same way I picked premium next my payment option and continue but it just load and stay same page.

  • Newbie
  • Hello   I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/ I'm clicking continue but nothing happened. Also buying premium is blocked same way I picked premium next my ...
  • RPB
  • Newbie
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

Solved!! Can't pay, link doesn't work

I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of the other payment options, but I can't either. Als...

  • Casual Listener
  • I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of...
  • Taylor
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

New Spotify Home Page

For some reason, I now have a new Spotify home page that is challenging to say the least. Music downloads to playlists are more difficult and there are no icons to stop play , pause or anything else. Also, my music is not downloading to Facebook as y...

  • Newbie
  • For some reason, I now have a new Spotify home page that is challenging to say the least.  Music downloads to playlists are more difficult and there are no icons to stop play , pause or anything...
  • Taylor
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

what the heck is up with the follow feature?

what the heck is up with the follow feature? I HATE it. I have no control over who follows me.... I don't want any followers in the first place. I would prefer if you stopped trying to force my to use the service in a social way. I can discover the m...

  • Casual Listener
  • what the heck is up with the follow feature? I HATE it. I have no control over who follows me.... I don't want any followers in the first place. I would prefer if you stopped trying to force my to us...
  • Taylor
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Privacy Settings

Hi!I have a question concerning privacy settings. I logged on using my facebook login, and i already managed that spotify will not post anything on facebook on my behalf. But however I also do not want anybody to see my playlists, ... and be able to ...

  • Casual Listener
  • Hi! I have a question concerning privacy settings. I logged on using my facebook login, and i already managed that spotify will not post anything on facebook on my behalf. But however I also do not ...
  • Taylor
  • Community Legend
  • 524 Views
  • 3 replies
  • 0 likes
  • 524 Views
  • 3 replies
  • 0 likes

Just signed up and CAN NOT LOGIN IN

I do not want to sign in with my facebook account. I just signed up (twice actually) and neither accounts are able to login.I keep being told "Login Fail" and that my information which I know is right is wrong. I do not want to link FB account with s...

  • Newbie
  • I do not want to sign in with my facebook account. I just signed up (twice actually) and neither accounts are able to login. I keep being told "Login Fail" and that my information which I know is ri...
  • David
  • Spotify Legend
  • 369 Views
  • 3 replies
  • 0 likes
  • 369 Views
  • 3 replies
  • 0 likes

I am going to get rid of spotify if I can not get help

I have written a post in teh Android (forum) section, do I need to unistall spotify from both my pc and Android now? Because it does not work, will not let me log in to either now. I have not been able to listen to spotify on my phone for a week now....

  • Music Fan
  • I have written a post in teh Android (forum) section, do I need to unistall spotify from both my pc and Android now? Because it does not work, will not let me log in to either now. I have not been ab...
  • Peter__
  • Community Legend
  • 924 Views
  • 12 replies
  • 0 likes
  • 924 Views
  • 12 replies
  • 0 likes