Can't update payment method

[phoenixlistenin]

I'm trying to upgrade my account by changing my payment method. When I click on "Change payment method or card details" I get

502 Bad Gateway

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nginx

[Taylor]

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@phoenixlistenin wrote:

I'm trying to upgrade my account by changing my payment method. When I click on "Change payment method or card details" I get

502 Bad Gateway

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nginx

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Hi,

Same here, guessing there's a bug somewhere in the link, or the servers are having a bit of trouble.

Should be noticed by someone who deals with the website soon I imagine.

[Update]: Yep, all working fine for me now, should work for you now phoenixlistenin 🙂

Anthony

[Peter__]

Can you try again now? Seems to be working for me again. 

Peter

[tristandehoop]

Nope, still can't activate my code

[Taylor]

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@tristandehoop wrote:

Nope, still can't activate my code

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Hi,

Your code? Is this a Spotify gift card?

Please go to this link to redeem spotify codes: https://spotify.com/redeem

Anthony 🙂

[tristandehoop]

I know you must do it there, but it doesn't work

[Taylor]

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@tristandehoop wrote:

I know you must do it there, but it doesn't work

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Hi,

I'm guessing they messed something up with the website, someone else just posted about this; so assume it's an issue with the website. Hopefully they will fix it soon, just sit tight! Your spotify code will not devalidate any time soon, and it only starts when you redeem it.

Anthony 🙂

[akkemaymars]

I am having the same problem, when I go to spotify.com/redeem and I fill in the PIN nothing happens.

[Taylor]

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@akkemaymars wrote:

I am having the same problem, when I go to spotify.com/redeem and I fill in the PIN nothing happens.

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Hi, and welcome to the Spotify community!

I believe this is a bug with the website. Hopefully whoever is meant to be dealing with the website over at spotify is dealing with it! Sorry for the inconvenience, hopefully they will fix it soon!

Anthony 🙂