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Can't upgrade to premium why??

Can't upgrade to premium why??

Site won't take my credit card payment even though I have money in account and online transactions are enabled. Help!!!
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1 Reply

Hey @MTBlue16, welcome to the Community!

 

We'd recommend trying again from a laptop, with an incognito window using a different web browser, and deleting cahce/cookies. Also, check your card meets these requirements.

 

Let us know how it goes.

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