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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9261 Views
  • 3 replies
  • 9 likes
  • Security
  • 9261 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483927 Views
  • 979 replies
  • 111 likes
  • Account
  • 483927 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211421 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211421 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121151 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121151 Views
  • 72 replies
  • 12 likes

Superuser Contribution Green week song logo pls ???

I listened a music on discovery weekly playlist last week.But I lost that song and i can't find it.Songs logo is a green hand.Please if know it sende message to me.

  • Casual Listener
  • I listened a music on discovery weekly playlist last week.But I lost that song and i can't find it.Songs logo is a green hand.Please if know it sende message to me.
  • semih42
  • Casual Listener
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Vodafone + spotify premium

Hello spotify community,I have a problem in turning off the premium account. On the spotify site I've read that I have a premium account and that I have to contact Vodafone if I want to disable it. But none of them can see my premium account. They sa...

  • Casual Listener
  • Hello spotify community, I have a problem in turning off the premium account. On the spotify site I've read that I have a premium account and that I have to contact Vodafone if I want to disable it....
  • Corvinus92
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I remove my credit card from a friends account?

A friend of mine borrowed my credit card for her Spotify. Now my card is charged every month (It was supposed to be one month). How do I get my card removed from her account?

  • Newbie
  • A friend of mine borrowed my credit card for her Spotify. Now my card is charged every month (It was supposed to be one month). How do I get my card removed from her account?
  • Alejandro_C
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instead of 3 month Premium I only got 2

Hello!I just realised it today that on the 20th August my card was charged with 7,99 euro for being a Premium member. I don't understand why, because I bought that 3 months premium on the 20th June. Can someone help me with this? Who do I have to con...

  • Casual Listener
  • Hello! I just realised it today that on the 20th August my card was charged with 7,99 euro for being a Premium member. I don't understand why, because I bought that 3 months premium on the 20th June...
  • Alejandro_C
  • Spotify Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Premium
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Boleto Bancário

Quando vou tentar assinar o spotify premium, na parte onde coloca-mse os dados pessoais, toda vez dá CPF inválido e não consigo proceder com a assinatura. O que fazer?

  • Newbie
  • Quando vou tentar assinar o spotify premium, na parte onde coloca-mse os dados pessoais, toda vez dá CPF inválido e não consigo proceder com a assinatura. O que fazer?  
  • Alejandro_C
  • Spotify Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution overcharged please help ;__;

Hiso i cancelled my premium account a while back for a bit to save some cash, and unfortunately they went ahead and charged me again. Someone Please help!!!

  • Newbie
  • Hi so i cancelled my premium account a while back for a bit to save some cash, and unfortunately they went ahead and charged me again. Someone Please help!!!
  • Alejandro_C
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Equalizer for the Desktop Version

I got an email back in june / july about this amazing offer.... 99p for 3 months of premium. i took the offer and payed the 99p and as soon as i confirmed my payment i declined the monthly re-newal of the £9.99 after the 3 months ended. About 5 minut...

  • Newbie
  • I got an email back in june /  july about this amazing offer.... 99p for 3 months of premium. i took the offer and payed the 99p and as soon as i confirmed my payment i declined the monthly re-n...
  • Alejandro_C
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account recovery impossible?

I have premium on another spotify account that I am trying to cancel. I have forgotten the username and password. I attempted account recovery but unfortunately the gmail account that is linked to the subscription has been locked for some reason. Att...

  • Newbie
  • I have premium on another spotify account that I am trying to cancel. I have forgotten the username and password. I attempted account recovery but unfortunately the gmail account that is linked to th...
  • Alejandro_C
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution problems with login.

hi. i'm having problems with spotify when i try to login. whenerver i try to login, i get in and see all my playlist, but after maybe a minute i get logged out? i've tried to delete and reinstall spotify 2 times. this also happens on me iphone.. what...

  • Newbie
  • hi. i'm having problems with spotify when i try to login. whenerver i try to login, i get in and see all my playlist, but after maybe a minute i get logged out? i've tried to delete and reinstall spo...
  • Alejandro_C
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Login
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium on different account

A family member bought spotfiy premium and I want to access premium but on my own acount that was previously made and is a Free spotify account. Is this possible? The family member doesn't use spotify and bought it for me to enable but had to make hi...

  • Newbie
  • A family member bought spotfiy premium and I want to access premium but on my own acount that was previously made and is a Free spotify account.  Is this possible? The family member doesn't use ...
  • Alejandro_C
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta Premium

I subscribed to premium account per month for a single payment month. I want to know when I loaded the new payment to my credit card.

  • Newbie
  • I subscribed to premium account per month for a single payment month. I want to know when I loaded the new payment to my credit card.
  • Alejandro_C
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscribe from 7 day free subscription

I've been unsuccessful with my cancellation of this subscription. I've gone to my account clicked subscription and it asks me my debit card info and to subscribe. But there's no option for to unsubscribe and the websites Help menu suggests. Please he...

  • Newbie
  • I've been unsuccessful with my cancellation of this subscription. I've gone to my account clicked subscription and it asks me my debit card info and to subscribe. But there's no option for to unsubsc...
  • Alejandro_C
  • Spotify Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account subscription

I have a premium account with you guys for my card ending in [credit card last 4 digits removed] but there is no money in it anymore so switched the accounts. You guys are still charging my zero balance account and over drafting it. This shouldn't ev...

  • Newbie
  • I have a premium account with you guys for my card ending in [credit card last 4 digits removed] but there is no money in it anymore so switched the accounts. You guys are still charging my zero...
  • Alejandro_C
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Studying in Spain

My son is studying in Spain for four months. Can he use our Family Premium plan while he is overseas?

  • Newbie
  • My son is studying in Spain for four months. Can he use our Family Premium plan while he is overseas?
  • Alejandro_C
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift Card Date

I received a one year gift card subscription last year, and my premium account is set to finish in January 2017 I think. Since my birthday is soon I was considering asking for another gift card for a yearly Spotify Subscription. I was wondering if I ...

  • Newbie
  • I received a one year gift card subscription last year, and my premium account is set to finish in January 2017 I think. Since my birthday is soon I was considering asking for another gift card for a...
  • Alejandro_C
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family - one members goes abroad for holidays

Hey dear Spotify community!I would like to do a spotify family subscription, but I was wondering - What happens if one of the 6 family members (already inscribed) are going somewhere else for a limited time (e.g. holidays) in a different country? Wil...

  • Newbie
  • Hey dear Spotify community! I would like to do a spotify family subscription, but I was wondering - What happens if one of the 6 family members (already inscribed) are going somewhere else fo...
  • Alejandro_C
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problème d'adresse mail sur le compte et mot de passe à réinitialiser

Bonjour,J'ai créé un compte spotify premium avec le nom d'utilisateur "splitcroatie" début août. J'ai fait une erreur dans le renseignement de l'adresse mail ce qui fait que je ne peux pas réinitialiser mon mot de passe dont je ne me souviens plus. s...

  • Newbie
  • Bonjour, J'ai créé un compte spotify premium avec le nom d'utilisateur "splitcroatie" début août. J'ai fait une erreur dans le renseignement de l'adresse mail ce qui fait que je ne peux pas réinit...
  • Alejandro_C
  • Spotify Legend
  • 1528 Views
  • 1 replies
  • 0 likes
  • Login
  • 1528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged in with email and found wrong username

Hi, I have got family premium. Got new email for my daughter. Logged in and there is someone elses user name tagged to the brand new email address. How do I go about that? Thanks.

  • Newbie
  • Hi, I have got family premium. Got new email for my daughter. Logged in and there is someone elses user name tagged to the brand new email address. How do I go about that? Thanks. 
  • Alejandro_C
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 accounts, can't log into Premium

For some reason I ended up with two accounts. It looks like my premium account was one I originally created with Facebook last fall, but I'm unable to log into it - if I say I want to reset my password it tells me to do it through Facebook and then F...

  • Visitor
  • For some reason I ended up with two accounts.  It looks like my premium account was one I originally created with Facebook last fall, but I'm unable to log into it - if I say I want to reset my ...
  • user-removed
  • Not applicable
  • 291 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 291 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant loggin code3, dont remember my email

When i was starting my compuiter, i was logged out through spotify and it said code3. How do i recover the account? i dont know even the email for it

  • Newbie
  • When i was starting my compuiter, i was logged out through spotify and it said  code3. How do i recover the account? i dont know even the email for it
  • Alejandro_C
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes