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Cannot open current account on Fire Tv

Cannot open current account on Fire Tv

Plan

Premium

Country

USA

 

Device

Insignia Fire TV Version 6550166.1

Operating System

Fire OS 7.6.8.5

 

My Question or Issue

When I open Spotify I see my account (Acct # and profile) under "Who's Listenring". When i choose account or Remove, nothing happens.

 I can play songs on the TV app, by going to Web or phone app and choosing TV, but cannot do anything in the TV app with TV remote. I uninstalled and reinstalled app and it made no difference.

 

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