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Topics with Label: Premium

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1885 Views
  • 0 replies
  • 8 likes
  • Security
  • 1885 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449194 Views
  • 972 replies
  • 109 likes
  • Account
  • 449194 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199801 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199801 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108847 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108847 Views
  • 72 replies
  • 11 likes

Superuser Contribution How to change user when using premium duo

Hi, as the name of the post says, how do I change user when using premium duo?My wife is the main user, but I don´t find where can I change user (for me to use Spotify, in my own devices creating my own playlists)Thank you

  • Casual Listener
  • Hi, as the name of the post says, how do I change user when using premium duo? My wife is the main user, but I don´t find where can I change user (for me to use Spotify, in my own devices creating m...
  • Dessi
  • Moderator
  • 7877 Views
  • 6 replies
  • 0 likes
  • Duo
    Premium
  • 7877 Views
  • 6 replies
  • 0 likes

Solved!! Blurry Profile Picture

PlanPremiumCountry United States DeviceDell LaptopOperating SystemWindows My Question or IssueI recently updated my spotify profile and had no issues, however any time I close out spotify from my phone, or laptop, the photo appears blurry. I have tri...

  • Regular
  •   Plan Premium Country  United States   Device Dell Laptop Operating System Windows   My Question or Issue I recently updated my spotify profile and had no issues, h...
  • 1233456789
  • Visitor
  • 10098 Views
  • 9 replies
  • 1 likes
  • Account
    Premium
  • 10098 Views
  • 9 replies
  • 1 likes

Spotify cancelled your Premium Family? Don't resubscribe, it won't work.

Don't resubscribe, it won't work.This is a heads up for all.Spotify on their end has cancelled our Family Premium account because I (the manager) have moved countries. Thats not a problem. So we change managers to a different family member by resubsc...

  • Casual Listener
  • Don't resubscribe, it won't work. This is a heads up for all. Spotify on their end has cancelled our Family Premium account because I (the manager) have moved countries. Thats not a problem.&n...
  • Perwinklepecan
  • Casual Listener
  • 101 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 101 Views
  • 2 replies
  • 1 likes

Music Video Feature still Not Available

Hi! I have a concern since the Music Video feature still not available in my account even i'm in the Philippines. May I know why? My sister already have the said feature. Thanks! PlanFamily Premium CountryPhilippines DeviceiPhone 15 Operating Systemi...

  • Newbie
  • ...bsp; Plan Family Premium   Country Philippines   Device iPhone 15   Operating System iOS 18.0.1  
  • Billy-J
  • Spotify Star
  • 73 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 73 Views
  • 1 replies
  • 0 likes

I can't change my country settings!!

When I lived in the states, we had Premium Family and everything worked fine. After a few months of living in Germany, everything went haywire. The wife and kids got booted. After reestablishing their accounts, they can't join my family plan because ...

  • Newbie
  • When I lived in the states, we had Premium Family and everything worked fine. After a few months of living in Germany, everything went haywire. The wife and kids got booted. After reestablishing t...
  • Maxim
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 62 Views
  • 1 replies
  • 0 likes

Card Expiration Banner shows on card that isn't expiring

Banner at top of account information indicates that my AMEX is about expire. It isn't. My AMEX doesn't expire until 2029. PlanPremium CountryUSA Device16" Macbook Pro Nov 2023 Operating SystemmacOS Sequoia 15.0.1/Safari Version 18.0.1 (20619.1.26.31....

Screenshot 2024-10-11 at 3.58.15 PM.png
  • Regular
  • Banner at top of account information indicates that my AMEX is about expire. It isn't. My AMEX doesn't expire until 2029.     Plan Premium   Country USA   Device 16" M...
  • Maxim
  • Spotify Star
  • 58 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 58 Views
  • 1 replies
  • 0 likes

Cannot change payment method/country

Premium member using Mac. I have received an email from Spotify telling me to change my payment method because it doesnt match my country.I have recently moved from USA to Denmark. Trying to change my payment method to a danish one:Spotify tells me I...

  • Casual Listener
  • Premium member using Mac.   I have received an email from Spotify telling me to change my payment method because it doesnt match my country. I have recently moved from USA to Denmark. &n...
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution change country and keep family plan

payment failed suddenly? tells me that payment method does not match country, but i cannot change the country and keep the family plan? what can i do?whenever i try to change the country to switzerland it tells me that i am not allowd to have the fam...

  • Regular
  • ...witzerland it tells me that i am not allowd to have the family premium?
  • tomgonza
  • Casual Listener
  • 498 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 498 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • ...lan Premium Device iPhone X    
  • Maria
  • Moderator
  • 108847 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108847 Views
  • 72 replies
  • 11 likes

Solved!!Superuser Contribution Family Account login error: "Please try again later"

Hi Spotify communityI can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the Family one.So, I get the link, login to my profile, add the ...

  • Newbie
  • Hi Spotify community I can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the F...
  • TosTek
  • Visitor
  • 1569 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1569 Views
  • 5 replies
  • 0 likes

Spotify Kids isn't available in the country or region associated with your account.

Spotify Kids isn't available in the country or region associated with your account. Plan: PremiumCountry: SingaporeDevice: iPad mini 2Operating System iOS 12.5.1 I want to use Spotify Kids on one of my iPads which my kids use, and bought Spotify Prem...

  • Casual Listener
  • Spotify Kids isn't available in the country or region associated with your account.   Plan: Premium Country: Singapore Device: iPad mini 2 Operating System iOS 12.5.1   I want t...
  • dudoripenem
  • Regular
  • 8534 Views
  • 16 replies
  • 8 likes
  • Account
    Other
    Premium
  • 8534 Views
  • 16 replies
  • 8 likes

Superuser Contribution Rewards Tab Missing?

So, I've been using the rewards from Premium Mini? or just premium idk for about a year now, I just claimed the reward but suddenly the rewards tab is gone. Is there a limit to rewards that I do not know of? Since I'm from Indonesia, the Premium Mini...

  • Regular
  • So, I've been using the rewards from Premium Mini? or just premium idk for about a year now, I just claimed the reward but suddenly the rewards tab is gone. Is there a limit to rewards that I do n...
  • artemxyzz
  • Regular
  • 122 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 122 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

PlanFreeCountryUSDevicePCOperating SystemWindows 10 pro My Question or IssueI registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username "Umbrasi" and it...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER c...
  • Ley91
  • Visitor
  • 30793 Views
  • 30 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 30793 Views
  • 30 replies
  • 1 likes

Spotify put me in a country ive never been to.. help

Plan Free Country USA Device Iphone 14 pro Operating System iOS 17.6.1 My Question or Issue been trying to upgrade to premium but i cant because it somehow has my location in a country ive never been to. Ive never even been outside of the country. My...

  • Newbie
  • Plan Free Country USA   Device Iphone 14 pro  Operating System iOS 17.6.1   My Question or Issue been trying to upgrade to premium but i cant because it somehow h...
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 113 Views
  • 1 replies
  • 0 likes

reset password on family account for associated account

I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email address. Once realizing that the new account didn't allo...

  • Newbie
  • I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email addre...
  • Kjølsund
  • Newbie
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 305 Views
  • 2 replies
  • 0 likes

Lost my Spotify?

PlanPremiumCountryMexicoDevicePixel 8 ProOperating SystemAndroid Oreo My Question or IssuePlease help me! For some reason I lost all access to my Spotify!! It says I'm not premium anymore, I can't access any songs, I literally cannot play anything! H...

  • Newbie
  •   Plan Premium Country Mexico Device Pixel 8 Pro Operating System Android Oreo   My Question or Issue Please help me! For some reason I lost all access to my Spotify!! It s...
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 111 Views
  • 1 replies
  • 0 likes

Why did I get an "update your password" email when I login with FB?

PlanPremium FamilyCountryUSADeviceAcer Chromebook (plus others) My Question or IssueI got an email (below). It didn't look very legit, but research says the mouseover links (wl.spotify) are legit, so I assume it is too. But... I don't log directly in...

  • Newbie
  • Plan Premium Family Country USA Device Acer Chromebook (plus others)   My Question or Issue I got an email (below). It didn't look very legit, but research says the mouseover links (w...
  • manflack
  • Visitor
  • 594 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Security
  • 594 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Premium: Living under the same roof or not

PlanFamily PremiumCountryGermany/Greece My Question or IssueI'm a user of the Family-subscription and can't understand why you want to track the location via GPS to continue offering me a "Premium discount"? I pay for the family plan and it should no...

  • Casual Listener
  • Plan Family Premium Country Germany/Greece   My Question or Issue I'm a user of the Family-subscription and can't understand why you want to track the location via GPS to c...
  • VOelofse
  • Visitor
  • 49713 Views
  • 26 replies
  • 46 likes
  • Account
    Premium
    Subscription
  • 49713 Views
  • 26 replies
  • 46 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • ...NYTHING. I just want an update or something, the security for accounts on Spotify is abismal and needs looking at ASAP. Especially since I'm a premium subscriber, I feel like I'm a prime target of h...
  • Sholva81
  • Visitor
  • 24975 Views
  • 17 replies
  • 11 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 24975 Views
  • 17 replies
  • 11 likes

Superuser Contribution Account cannot be found

Your issue is not fixed. I cannot login. I have iOS, android, mac, pc, several versions. This is an issue on your side. My Question or IssueI cannot login, and it says my account cannot be found when trying to recover it. However, I have received no ...

  • Casual Listener
  • Your issue is not fixed. I cannot login. I have iOS, android, mac, pc, several versions. This is an issue on your side.  My Question or Issue I cannot login, and it says my account cannot be f...
  • Joan
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • Premium
  • 116 Views
  • 1 replies
  • 0 likes