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Topics with Label: Premium

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4563 Views
  • 1 replies
  • 9 likes
  • Security
  • 4563 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464751 Views
  • 976 replies
  • 111 likes
  • Account
  • 464751 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205483 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205483 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113159 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113159 Views
  • 72 replies
  • 12 likes

New subscription to spotify duo

I am currently a premium spotify user and I have applied and paid for an upgrade to Spotify Premium duo.(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am attempting to add my daughter to the spotify premium duo that I have paid for but...

  • Visitor
  • I am currently a premium spotify user and I have applied and paid for an upgrade to Spotify Premium duo. (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am attempting t...
  • Maxim
  • Spotify Star
  • 40 Views
  • 1 replies
  • 0 likes
  • Premium
  • 40 Views
  • 1 replies
  • 0 likes

Cannot open current account on Fire Tv

PlanPremiumCountryUSA DeviceInsignia Fire TV Version 6550166.1Operating SystemFire OS 7.6.8.5 My Question or IssueWhen I open Spotify I see my account (Acct # and profile) under "Who's Listenring". When i choose account or Remove, nothing happens. I ...

  • Regular
  • Plan Premium Country USA   Device Insignia Fire TV Version 6550166.1 Operating System Fire OS 7.6.8.5   My Question or Issue When I open Spotify I see my account (Acct # and p...
  • 31 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 31 Views
  • 0 replies
  • 0 likes

Spotify Deleted My Account

PlanPremiumCountryUKDevice(Iphone 12)Operating System(IOS 15.1.1) My Question or IssueWhen logging in it says the email/pass is wrong. Resetting the password then says my account doesn't exist despite my details being completely correct. Customer Sup...

  • Casual Listener
  • Plan Premium Country UK Device (Iphone 12) Operating System (IOS 15.1.1)   My Question or Issue When logging in it says the email/pass is wrong. Resetting the password then says my a...
  • sd3828
  • Casual Listener
  • 58 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 58 Views
  • 1 replies
  • 0 likes

Made account with Facebook, do not have login information

PlanFamily PremiumCountryBrasil My Question or IssueI initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to as i need a password i never set up to do so. How can I find out what is my account pas...

  • Visitor
  •   Plan Family Premium Country Brasil     My Question or Issue I initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to a...
  • robinsgirl2015
  • Newbie
  • 407 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 407 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Profile Picture Won't Save

I have been trying all day to change my profile picture on the web player app. It would upload the picture I wanted but once I refreshed it, it would be back to my previous photo. I have never had issues with this before.I have tried restarting both ...

  • Casual Listener
  • ...icture?   Thanks     Plan Premium Country USA  Device Macbook Pro 2018 Operating System MacOS Mojave  
  • CHXRLIY
  • Visitor
  • 26972 Views
  • 28 replies
  • 6 likes
  • Account
    Premium
  • 26972 Views
  • 28 replies
  • 6 likes

Spotify only able to access my Facebook's name and profile picture and not friendlist.

PlanPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added my Facebook account to Spotify and Spotify doesn't show my Facebook friends nor able to acess the...

  • Casual Listener
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added my Facebook a...
  • Jose_M
  • Spotify Star
  • 113 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 113 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't Sign in to Hulu with Spotify Premium/Hulu subscription (HELP)

PlanPremium w/ Hulu My Question or IssueI currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it automatically switches to another account I no longer use. I tr...

  • Newbie
  • Plan Premium w/ Hulu   My Question or Issue I currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, i...
  • AlinaLB
  • Newbie
  • 17126 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 17126 Views
  • 7 replies
  • 0 likes

Funcionalidade de tradução da letra não aparece.

Olá, tudo bem? Vamos lá...Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a opção, ou em contas premium de conhecidos e amigos, na...

  • Casual Listener
  • Olá, tudo bem? Vamos lá... Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a o...
  • Luan
  • Spotify Star
  • 173 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 173 Views
  • 3 replies
  • 0 likes

Something is seriously wrong in Spotify India

I am a regular user of premium Spotify Family India plan . But this month , I extended my subscription on Aug 18 and my account got disabled and lose my premium on Aug 21 .( for the record , I don't get any emails about account getting disabled )I ta...

  • Casual Listener
  •  I am a regular user of premium Spotify Family India plan . But this month , I extended my subscription on Aug 18 and my account got disabled and lose my premium on Aug 21 . ( for the r...
  • axhylotl
  • Visitor
  • 737 Views
  • 6 replies
  • 1 likes
  • Premium
    Subscription
  • 737 Views
  • 6 replies
  • 1 likes

Unable to change my country

Hello, Firstly I must say the process to get to this point where I can post a support question is really frustrating, this is the first time I have needed support in eight years and really makes me think about leaving for one of the other services. T...

  • Newbie
  • ...akes me think about leaving for one of the other services.   The submission also failed and deleted my message so this is the second attempt...   We have a Spotify premium account and h...
  • Maxim
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 80 Views
  • 1 replies
  • 0 likes

Changed from Individual to wife's Family plan and can't use DJ anymore

Hello,I was using an Individual subscription plan and could use DJx then cancelled it and joined my wife's plan and for some reason I can't use it anymore. Both of us are in the USA and she can use DJx but for some reason it says I can't and that it'...

  • Visitor
  • ...se DJx but for some reason it says I can't and that it's not available in my country but it hasn't changed at all.  Plan Premium Family  Country USA Device Google Pixel 7 Operating S...
  • Maxim
  • Spotify Star
  • 43 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 43 Views
  • 1 replies
  • 0 likes

Reembolso

Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y me volvió a aparecer el mismo cuadro de diálogo. Lo ...

  • Newbie
  • Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y m...
  • ednacss43
  • Visitor
  • 1810 Views
  • 11 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 1810 Views
  • 11 replies
  • 2 likes

If I have a premium family plan subscribed in the Philippines, can my daughter use it in Canada?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • osornios
  • Spotify Star
  • 54 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 54 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por favor ayúdenme. Quiero cancelar una cuenta premium duo que estaba ligada solo a mi número celula

Por favor ayúdenme. Perdí recientemente mi teléfono y no me fue posible recuperar el mismo número celular, al cual estaba ligada mi cuenta premium duo. Necesito cancelar esa cuenta para abrir la nueva pues ya no podré usar esa. Por favor, necesito ay...

  • Visitor
  • Por favor ayúdenme. Perdí recientemente mi teléfono y no me fue posible recuperar el mismo número celular, al cual estaba ligada mi cuenta premium duo. Necesito cancelar esa cuenta para abrir la n...
  • AlejaR
  • Moderator
  • 43 Views
  • 1 replies
  • 0 likes
  • Premium
  • 43 Views
  • 1 replies
  • 0 likes

Is authorization charge refundable?

PlanPremiumCountryPhilippinesDeviceiPhone16ProOperating SystemiOS18.1.1 My Question or IssueI recently changed my payment method and I received the note below. My card was successfully charged by spotify. Since it is temporary, when will it be refund...

  • Newbie
  • Plan Premium Country Philippines Device iPhone16Pro Operating System iOS18.1.1   My Question or Issue I recently changed my payment method and I received the note below. My card was s...
  • osornios
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 55 Views
  • 1 replies
  • 0 likes

I lost premium in 2 days after activation, why?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • Premium
  • 62 Views
  • 1 replies
  • 0 likes

Invoice Language

PlanPremiumCountrySouth AfricaDevicePCOperating SystemWindows 11 My Question or IssueWhy am I being addressed in an unknown language in my invoice? If I didn't think to scroll down all the way I would not have seen an English version. Why assume that...

  • Casual Listener
  • Plan Premium Country South Africa Device PC Operating System Windows 11   My Question or Issue Why am I being addressed in an unknown language in my invoice? If I didn't think to s...
  • 47 Views
  • 0 replies
  • 0 likes
  • Premium
  • 47 Views
  • 0 replies
  • 0 likes

Superuser Contribution Roku Spotify App Not Displaying Animations

PlanPremiumCountryUnited StatesDeviceRokuTVOperating SystemRoku OS 12.5.0 My Question or IssueSince the past couple of weeks, animations are not being displayed on the Roku TV App. The background picture (album cover/art) that shows generally on the ...

  • Casual Listener
  • Plan Premium Country United States Device RokuTV Operating System Roku OS 12.5.0   My Question or Issue Since the past couple of weeks, animations are not being displayed on the Roku T...
  • dburt218
  • Newbie
  • 1145 Views
  • 8 replies
  • 2 likes
  • Account
    Premium
  • 1145 Views
  • 8 replies
  • 2 likes

change plan manager on premium DUO

PlanDUOCountryUKMy Question or IssueI have had Spotify premium since around 2014 when my daughter got a bit older and wanted her own profile I upgraded my plan to duo and created her an account so we could listen to our own music at the same time (my...

  • Visitor
  • Plan DUO Country UK My Question or Issue I have had Spotify premium since around 2014  when my daughter got a bit older and wanted her own profile I upgraded my plan to duo and created h...
  • Maxim
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 99 Views
  • 1 replies
  • 0 likes