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Charged twice for Student discount

Charged twice for Student discount

So I put my card information in 3 different times for the student dicount. It said it didn't recognize my school and so I went back and changed it to get charged for a regular premium account of 10/monthly. But whrn I looked at my bank account it said I was charged 2 different times of 5.34$ for spotify. But didn't say anything about the 10$?? I'm confused on weather I'm getting charged for a student discount twice or what's going on? Any help or suggestions on how to fix this problem wold be greatly appreciated.
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1 Reply

Hi, welcome to the Spotify Community.

First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

If that doesn't help, you can visit here for more help on this topic.

Hope this helps!

 


If I helped, please mark the response as a solution.
Not a Spotify employee.

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