Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Charged twice per month

Charged twice per month

Hi good day,

 

I would like to know wy the operation to pay my suscription is charging doble quantity of money?, i have a Familiar suscription and I pay $ 7.5 dollars but sisnce december the sistema make doble charging in my debit card, please help to solve this issue.

Reply
1 Reply

Hi @Misael2288, welcome to the Spotify Community!

 

In which country do you live?

 

Have you double checked if you don't have a second account?

 

By double charging you mean two charges? Are they on the same date?

 

Please give me more details so I can help you 🙂

 

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts