Connecting Apple ID to account

[#1]

When I try to login using Apple on my pc, it says there no account connected and bring me back to login screen, when I try on my phone it wants to make a new account, my Apple ID email and my Spotify email are the same, what’s going on and how do I connect them

[Joan]

Hi there,

Thanks for reaching out.

To log in with Apple ID, follow the steps from this article. If that doesn't work, that same article will also direct you on how to reset your password using the email address on your account and access it that way. If you can't find the correct login details, consider checking out these steps. 

If you still cannot access your account, feel free to reach out to our support team, they can assist you further. Make sure to have all of your payment and account information on hand, as our team will need it to find the account and verify you as the owner.

Hope this helps.