Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Disabled facebook

Disabled facebook

I recently purchased sixty dollars for Spotify premium, the next morning I woke up and Spotify didn't work as Facebook disabled my account for an unknown reason,... I need to transfer my premium membership and playlist to this account as the Spotify help center described , but when I click on the contact us link it just takes me back to the same page... Some one please help!
Reply
2 Replies

Hello and welcome to the Spotify Community!

 

You should contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares (ENG), @SpotifyAyuda (ESP) or @SpotifyAjuda (PT).

 

 
If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

 

 

 

Don't forget to check your Spam Box 😉

Thank you I will be creating a Twitter now

Suggested posts