Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Error 500 (and pc app error 16) Can't log in from Ukraine

Error 500 (and pc app error 16) Can't log in from Ukraine

Hello everyone, I can not go to the site and enter the application on the PC. It writes error 16 on the PC, and when I try to enter the site, it writes nttp 500. Surprisingly, everything works fine on the phone, when I contact my ISP, it replies that it does not block this resource and I did not find news about blocking the resource in my country.

Reply
1 Reply

Hey there!

Sorry to hear you're having trouble with this. Can you try this process using another browser or Incognito Mode? It might also be worth trying another device or a different internet connection.

Keep me posted and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts