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Facebook login messed up my account

Facebook login messed up my account

So I've had my account for quite a while and I've always logged in through facebook. Today I noticed the email adress listed as my account isn't the same as the one on my Facebook account, and when I tried to change my email it told me the password was wrong. The email adress was ramnico37@gmail.com, which I've never heard of. So I unlinked my spotify account from my FB account and tried to log in again. Didn't work. I tried to register a new account through my FB account and it worked like a charm. Problem is, now my credit card details are on the account I can't access and also my playlists. Can someone please look into this and help me so I can keep the family premium I paid for and transfer my playlists?

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1 Reply

Hi, @user-removed!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 

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