Hacked - what should I do?

[gailpatricia]

My account hs been hacked - my email address has been changed I think  Also playlists added and mine now lost .  Are there financial risks.  I changed password but hacked by same playlists again next day?  What is sensible thing to do ( apart from deleting account and going back to itunes).  I feel worried.  Thanks in advance. 

[jean3601 · Accepted solution]

Hello @gailpatricia, Welcome to the community! 🙂

Due to the nature of this problem you can contact Spotify Support on this Contact Form Here.

This is a special contact form that allows you to select the email to which Spotify Support will reply too 🙂

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂