End premium but by settings are wrong

Hi. I get a message that my username or password is wrong, even though I can log in and I have always used the same username and password for many years back. I can not play any music, and will only enter with an error - message. I do not care about ...

• victoriamohlin
• Newbie
• Hi. I get a message that my username or password is wrong, even though I can log in and I have always used the same username and password for many years back. I can not play any music, and ...
• 2015-10-01 5:25:24 PM
• 129 Views
• 0 replies
• 0 likes
• Premium

Not receiving email for setting a password on a device

Hello, Normally I logging in on spotify with my facebook account. Now I want to login in to spotify on my PS4. But I cannot login with my FB account. When I'm trying to request a password for devices on my account page, I do not receive any email fro...

• 8440
• Casual Listener
• Hello,     Normally I logging in on spotify with my facebook account. Now I want to login in to spotify on my PS4. But I cannot login with my FB account. When I'm trying to request a pas...
• 2015-10-01 8:11:27 AM
• 2015-10-01 4:25:21 PM
• 8440
• Casual Listener
• 185 Views
• 1 replies
• 0 likes
• Account
  Login

How to stop Artist Notifications

Hi, I keep getting notifications, both on my phone and on the desktop app (in the notifications section / bell) for Avicii - I've never listened to him (to the best of my knowledge) and I don't follow him, so why am I getting these? and more importan...

• mrtristan
• Music Fan
• Hi,   I keep getting notifications, both on my phone and on the desktop app (in the notifications section / bell) for Avicii - I've never listened to him (to the best of my knowledge) and I do...
• 2015-10-01 12:56:34 PM
• 2015-10-01 4:04:24 PM
• guilhem
• Casual Listener
• 240 Views
• 1 replies
• 2 likes
• Account

I keep receiving the e-mail saying I didn't pay

I've just got an e-mail saying I'm going to lose my premium account if I don't pay because my credit card wasn't working but I've already paid and I even got the e-mail confirmation. I don't wanna lose my account if I'm paying.

• Mirandacastro96
• Casual Listener
• I've just got an e-mail saying I'm going to lose my premium account if I don't pay because my credit card wasn't working but I've already paid and I even got the e-mail confirmation. I don't wanna lo...
• 2015-10-01 3:58:05 PM
• 2015-10-01 4:01:11 PM
• Dhanyaalhaq-gb
• Casual Listener
• 160 Views
• 2 replies
• 0 likes
• Premium

Charged full price when I have the student discount

I have had the premium student discount for over a year now and for the past three months Spotify has been charging me the regular price for premium. I am still a student. How do I get a refund for those months?

• hazelkat
• Newbie
• I have had the premium student discount for over a year now and for the past three months Spotify has been charging me the regular price for premium. I am still a student. How do I get a refund for t...
• 2015-09-30 10:29:03 PM
• 2015-10-01 3:40:51 PM
• Ox1
• Roadie
• 329 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium

Free vs Premium vs Free Premium Trial audio qualities

I've read: Free 160kbpsPremium 320kbps I do not know if free trial counts for audio quality. It is not noted as a pro when you look at it on the premium subscription part of the site.

• kyzer51
• Casual Listener
• I've read:   Free 160kbps Premium 320kbps   I do not know if free trial counts for audio quality. It is not noted as a pro when you look at it on the premium subscription part of the s...
• 2015-10-01 1:19:15 AM
• 2015-10-01 3:36:51 PM
• Ox1
• Roadie
• 1037 Views
• 3 replies
• 0 likes
• Free
  Premium
  Subscription

No me funciona el premium

Hola buenas pague ayer por.la noche 3 meses por u. Euro pero aun.no tengo el premium. En el banco me sale que me han cobrado... Que puedo hacer

• viscri
• Newbie
• Hola buenas pague ayer por.la noche 3 meses por u. Euro pero aun.no tengo el premium. En el banco me sale que me han cobrado... Que puedo hacer
• 2015-10-01 9:01:05 AM
• 2015-10-01 3:31:11 PM
• Ox1
• Roadie
• 226 Views
• 1 replies
• 0 likes
• Premium

Jag har användarnamn yvonnerichardson men behöver veta vilken mailadress jag angivit hos er då min d

• yvonnerichardso
• Newbie
• 2015-10-01 10:36:12 AM
• 2015-10-01 3:20:31 PM
• Ox1
• Roadie
• 175 Views
• 1 replies
• 0 likes

password reset ok on internet - but still cannot log in on app

Hi all,I cannot seem to log in to Spotify through either my mac or my iphone, even though I can access and change my password through Safari.I have tried logging in through other devices too, but to no avail.Thank you in advance for your suggestions!

• daviditkin1
• Casual Listener
• Hi all, I cannot seem to log in to Spotify through either my mac or my iphone, even though I can access and change my password through Safari. I have tried logging in through other devices too, but...
• 2015-08-16 4:31:40 PM
• 2015-10-01 3:06:37 PM
• daviditkin1
• Casual Listener
• 286 Views
• 2 replies
• 0 likes
• Login

No access to signup email address!

I no longer have access to the email address associated with my account and I do not remember my spotify password as I've never logged out of the Spotify mobile app as long as I've had it. I'm getting a new device and I need to be able to log into my...

• almosd09
• Newbie
• I no longer have access to the email address associated with my account and I do not remember my spotify password as I've never logged out of the Spotify mobile app as long as I've had it. I'm gettin...
• 2015-10-01 5:24:57 AM
• 2015-10-01 12:55:51 PM
• jean3601
• Community Legend
• 274 Views
• 1 replies
• 0 likes
• Premium

Paying for Premium though I canceled

I have this frustrating problem of cancelling Premium subscription but I am still getting charged 99 skr and even more strange is that my father is also paying for same account but he is paying 129 skr since Itunes came into the picture somehow after...

• polina92
• Newbie
• I have this frustrating problem of cancelling Premium subscription but I am still getting charged 99 skr and even more strange is that my father is also paying for same account but he is paying 129 s...
• 2015-09-30 11:26:55 PM
• 2015-10-01 12:54:06 PM
• jean3601
• Community Legend
• 226 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Premium

I have premium on my iPad and had it on my phone but now since I got a new phone every time I I try to log in it tells me I only have free I've deleted the app and reloaded it but still not able to get my premium on my phone.

• Ninrnut
• Casual Listener
• I have premium on my iPad and had it on my phone but now since I got a new phone every time I I try to log in it tells me I only have free I've deleted the app and reloaded it but still not able to g...
• 2015-09-30 12:46:38 AM
• 2015-10-01 12:47:44 PM
• jean3601
• Community Legend
• 242 Views
• 1 replies
• 0 likes
• Premium

Account e Logout

Come fare il Logout del mio account da un sistema sonos?

• PainKillerx91
• Newbie
• Come fare il Logout del mio account da un sistema sonos?
• 2015-10-01 12:37:25 PM
• 177 Views
• 0 replies
• 0 likes
• Account
  Premium

Spotify charged me three more times for the student discount premium, can I have a refund?

So I found out that spotify premium had a 50% discount for students that go to college and I thought that was wonderful so I tried it out. The first three times I signed up for it, spotify told me my college was not valid and so I had to sign up for ...

• Csokolowski
• Casual Listener
• So I found out that spotify premium had a 50% discount for students that go to college and I thought that was wonderful so I tried it out. The first three times I signed up for it, spotify told me my...
• 2015-10-01 3:28:32 AM
• 2015-10-01 12:34:15 PM
• jean3601
• Community Legend
• 247 Views
• 1 replies
• 0 likes
• Account
  Premium
  Security
  Subscription

Charged Twice

I tried to do the student dicount and it denied me. But now im being charged twice 5.33? I dont have premuim. Someone help! I tried all the steps..

• jenngzlz18
• Newbie
• I tried to do the student dicount and it denied me. But now im being charged twice 5.33? I dont have premuim. Someone help! I tried all the steps..
• 2015-10-01 4:09:20 AM
• 2015-10-01 12:29:33 PM
• jean3601
• Community Legend
• 222 Views
• 1 replies
• 0 likes
• Subscription

I want my free spotify account deleted

I just created my free spotify account today and wanted it deleted off my account. I don't want to use it anymore. Thanks.

• user-removed
• Visitor
• I just created my free spotify account today and wanted it deleted off my account. I don't want to use it anymore. Thanks.
• 2015-10-01 8:46:36 AM
• 2015-10-01 12:25:14 PM
• jean3601
• Community Legend
• 189 Views
• 1 replies
• 0 likes
• Account

HELP!!!!!!

I need a phone number to cancel spotify

• s-tate
• Newbie
• I need a phone number to cancel spotify
• 2015-09-27 9:50:34 PM
• 2015-10-01 12:23:07 PM
• jean3601
• Community Legend
• 165 Views
• 1 replies
• 0 likes

Question about premium.

Hey guys! Yesterday I was wondering, what if I will buy spotify premium, so I checked the prices and I saw the difference in 2euros i guess between spotify premium on PC and spotify premium on my iPhone...So I got a question, if I buy spotify premium...

• red_banana_69
• Newbie
• Hey guys! Yesterday I was wondering, what if I will buy spotify premium, so I checked the prices and I saw the difference in 2euros i guess between spotify premium on PC and spotify premium on my iPh...
• 2015-09-28 6:18:20 PM
• 2015-10-01 12:16:34 PM
• jean3601
• Community Legend
• 164 Views
• 1 replies
• 0 likes