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Hacking

Hacking

my account keeps getting hacked while I’m asleep. I need some protection to keep someone from hacking into my Spotify account.
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1 Reply

Hi there,

 

Thanks for reaching out in the Spotify Community, and welcome!

 

I’m sorry to hear that your account is being compromised every night—that sounds really frustrating. To help protect your Spotify account, here are a few steps you can take:

 

1. Change your password: Make sure to set a strong, unique password for your Spotify account. You can do this by visiting the Account Overview page, and clicking Change password under Security and privacy.

 

2. Sign out everywhere: This will sign you out of all devices and can prevent unauthorized access by already logged in devices. You can find this option also under Security and privacy at your Account Overview.

 

3. Check connected apps: Go to the Manage apps section under Security and privacy. Remove any apps you don’t recognize or no longer use.

 

4. Scan your device for malware: Run a full scan on your PC or any device you use to access Spotify. This will help ensure that no malicious software is compromising your account security.

 

These steps should help secure your account, but if the issue persists, it’s a good idea to reach out to the Spotify Support team directly for further assistance.

 

Stay safe, and feel free to ask if you have any more questions!

 

Take care!

XimzendRising Star
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