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Help! Can’t get into my account

Help! Can’t get into my account

My Spotify account is connected to my old Facebook account which was hacked and I no longer have access. Even with an invite I am not able to sign in without that Facebook account. Can someone help? I’ve been paying for this and unable to access it for months! 

Plan

Premium

Country

USA 

Device

(iPhone 11)

Operating System

(iOS 18.1.1)

 

Reply
1 Reply

Hello @Becca1979!

 

Can you try having a password reset with the email linked to your Facebook account here? You should then be able to log in using this email and your newly generated password.

 

Hope this helps and let me know how it goes!

Jose_MSpotify Star
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