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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
CountryUSADevice(Windows desktop Chrome and Firefox) (iPhone Safari)Operating System(Windows 11) (IOS) My Question or IssueI tried to create a developer account to enable my account to be integrated with Home Assistant, yet in order to do anything yo...
My email / password combination doesn't work. Then I request to change the password but an email to reset is never received (both inbox and junk folders). Then I try to create a new login using the same email and I am told that the email already is a...
I recently upgraded to Premium Family with the intention of adding my child as a member. I went back and forth a few times deciding between using Spotify Kids vs a "real" account, and somehow I got locked out of using his email.If I try to create a n...
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The account is currently managed by me but I want to switch it to my wife
My Spotify account is connected to my old Facebook account which was hacked and I no longer have access. Even with an invite I am not able to sign in without that Facebook account. Can someone help? I’ve been paying for this and unable to access it f...
I can't access my playlists on the new computer. I can, however, access all my playlists on my Kindle Fire and my i-phone. How do I get all my playlists on to the new laptop?
PlanFreeCountryIran (account region: Germany)Operating SystemWindows 11 and Android 12 My Question or IssueHey, what's up. I want to change my account's region to an English speaking country, I live in Iran and I am aware that Spotify is not availabl...
I am currently a premium spotify user and I have applied and paid for an upgrade to Spotify Premium duo.(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am attempting to add my daughter to the spotify premium duo that I have paid for but...
I honestly have no idea why this feature was added. I had to move to Germany for a year and because of your policies and forgetting to update my address, people are being locked out of their accounts. Why can't I add someone when I pay for this accou...
Every time I try to accept the invite and enter the address it tells me there was a problem try again later. Tried it on phone, desktop, private browser nothing works
I originally had my first spotify account. I broke my phone with the login info for that account. I could not remember my login information, so I created a new account. I am still being charged for the old account I can no longer access. How can I re...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My ...
I recently updated my payment method, and I received a receipt via email. This receipt is in a language that I don't understand. I can't read or speak it. It looks like one of the native languages in my country, but I can't be 100% sure. The second h...
A family account user under my acount, [removed sensitive info], cannot log in or resest password. When going to log in the error about username or password being wrong pops up. Resetting the password doesn't find the account but I see it with that u...
I signed into my little brothers watch by accident. How do I log out.
PlanPremiumCountryCanadaDeviceIPhone 6My IssueSo for Christmas this year I got a gift card for Spotify premium for a whole year. I set up the account the same day and it’s been working just fine. However, earlier today I tried to go on the app, and I...
Hi, I'm Aaric. I have severe anxiety issues about time, money, etc. I HATE monthly payments. They keep me locked in daily fear! I used to be able to pay for the whole year of Spotify and have peace of mind. Now for some reason it's back to a monthly ...
PlanPremiumCountryUKDevice(Iphone 12)Operating System(IOS 15.1.1) My Question or IssueWhen logging in it says the email/pass is wrong. Resetting the password then says my account doesn't exist despite my details being completely correct. Customer Sup...
I want to login, it says there's an issue, I try to reset password and it tells me there's no account linked to my email. I then try to make a new account with that email but it says there's already an email linked to that account. Did I get suspende...