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Help. Spotify will not work on computer, only on iPhone

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Help. Spotify will not work on computer, only on iPhone

Hello. (sorry for my english) I have resently upgradet to Spotify premium, and synced my music to my iphone. When I dobbel-click to play something on my computer now it doesnt work. It only wants to play one song that was active before I started the syncing. I can play tracks on my phone. I have restartet spotify many thimes both on my phone and the computer, and logged in and out. 

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Marked as solution

Yes just use the online contact form and someone will get back to you as soon as possible.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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6 Replies

Hey 🙂 

 

It sounds like you might be having a play queue issue, do the steps outlined here fix this? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I removed the queue now, but now it will not play anything....

Strange, are you getting any error messages at all? 

Are the tracks you are trying to play local to your computer?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

No not any error-messages, just no reaction. No they are not local. The songs seems active. Is there not a way to contact Spotify for help instead of sending messages on this community?

Marked as solution

Yes just use the online contact form and someone will get back to you as soon as possible.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thank you .)

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