Holiday Premium Deal w/ Gift Cards

[DanielleV]

I was hoping to take advantage of the Holiday Premium Deal (and/or the student discount) with my spotify e-giftcards but instead the e-cards just gave me 2 months for full price. Had I known this would happen I would not have purchased gift cards at all. Is it possible for Spotify to remedy this?

[willstewart00]

The same happened to me when using a gift card. I emailed spotify so I hope to get a reponse.

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@DanielleV wrote:
I was hoping to take advantage of the Holiday Premium Deal (and/or the student discount) with my spotify e-giftcards but instead the e-cards just gave me 2 months for full price. Had I known this would happen I would not have purchased gift cards at all. Is it possible for Spotify to remedy this?

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[Maddiegracefry5]

Same thing, I thought it was like itunes where you put money onto your account.  I logged into my daughters free account and redeemed her gift card. Instead of giving me any options, it automatically set me up for 3 full months. I had planned on doing the holiday premium deal and then setting the remainder up for the student rate. I've emailed and haven't heard back yet.

[hoopz4days]

I did the same thing and it gave me the full price too. so could you let me know what they say when they email you back? because I really would like to get the holiday deal but it didn't give me it.

[willstewart00]

They gave me two free months! So I suggest that you e-mail them. Apparently the deal only works for debit/credit cards or Paypal.

[MattSuda]

Hey guys!

I suggest you contact support so they can help:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.