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How can change my country if I can't update my payment method?

How can change my country if I can't update my payment method?

I have moved from one country to another. I want to change my country but the help says I have to change my payment method. It doesn't want to accept my new payment method as it says it doesn't match my country. So I am in a loop that I cannot seem to get out of. I have cancelled my subscription in the hopes that it would allow me to change.
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1 Reply

Hey there,

 

Thanks for reaching out.

 

In this case, it's best to wait until your current subscription has ended. Once you're back on the Free plan, you should be able to change your country setting through a dropdown menu as described here.

 

Once that's done, you should be able to subscribe to Premium (using your new payment method) with no issues. 

 

Let me know how it goes 🙂

MaximSpotify Star
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