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How many times can you change account types?

How many times can you change account types?

I’m trying to swap account managers on duo but I’ve already swapped from personal to duo in the last 12 months. If I cancel this to swap account managers, does this mean I can’t invite my partner to duo again for another 11 months?
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1 Reply

Hey there, 

 

Thanks for getting in touch about this here in the Community. 

 

Keep in mind that the 12 month restriction only applies when joining a plan as a member. Plan owners are not subject to this restriction as long as they remain the owner. 

 

In this case, if you switched from Premium individual to Premium duo as a member and now you'd like to become the owner, you shouldn't have issues inviting your partner unless they have already joined a different plan within the last 12 months as a plan member.

 

Hope this helps. If you need a hand with anything else, the Community is here for you. 

EniModerator
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