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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9559 Views
  • 3 replies
  • 9 likes
  • Security
  • 9559 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • hailsbails101
  • Visitor
  • 488526 Views
  • 980 replies
  • 111 likes
  • Account
  • 488526 Views
  • 980 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212497 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212497 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121801 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121801 Views
  • 72 replies
  • 12 likes

Can't redeem gift card even though I have Premium Individual account

Plan: Premium IndividualCountry: USA (card purchased in USA) DeviceDoesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC, Macbook) My Question or IssueFollowed directions on the gift card. Read the troubl...

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  • Regular
  • Plan:   Premium Individual Country:   USA (card purchased in USA)   Device Doesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC,...
  • browndon231
  • Newbie
  • 3981 Views
  • 13 replies
  • 4 likes
  • Account
  • 3981 Views
  • 13 replies
  • 4 likes

Spotify access blocked by school district

I recently made an account using my student outlook given by miami dade county public schools and it looks like they’ve blocked spotify and I can’t log in anymore. I have my card there because I have premium and I don’t want to be making payments wit...

  • Visitor
  • I recently made an account using my student outlook given by miami dade county public schools and it looks like they’ve blocked spotify and I can’t log in anymore. I have my card there because I have...
  • Anyk17
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 133 Views
  • 1 replies
  • 0 likes

subscription cannot be cancelled

i have come across an issue where i don’t have my spotify password saved to my phone as it got wiped and i cannot change it because my email has been wiped aswellthis is an issue as i want to cancel my free premium trial before any money goes out of ...

  • Visitor
  • i have come across an issue where i don’t have my spotify password saved to my phone as it got wiped and i cannot change it because my email has been wiped aswell this is an issue as i want to cance...
  • Anyk17
  • Spotify Star
  • 65 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution Our Spotify for Podcasters account is not allowing us to login

We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are stuck in a vicious loop of not being able to login...

  • Casual Listener
  • We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are...
  • GwendyKrijger
  • Visitor
  • 1196 Views
  • 6 replies
  • 0 likes
  • 1196 Views
  • 6 replies
  • 0 likes

Superuser Contribution I have listener and artist profile: how can I delete the listener one ?

Hi,As an artist, I have my artist profile on Spotify for Artists.With the same e-mail address, I have also the listener profile, but I don't need it. How can I delete the listener profile ?Is it possible to delete it and have only the artist one ? Th...

  • Casual Listener
  • Hi, As an artist, I have my artist profile on Spotify for Artists. With the same e-mail address, I have also the listener profile, but I don't need it.   How can I delete the listener profil...
  • Ivelina
  • Moderator
  • 79 Views
  • 3 replies
  • 1 likes
  • Account
  • 79 Views
  • 3 replies
  • 1 likes

my spotify says that the email and password and combination is incorrect

My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my account is still there with my playlists. What Can ...

  • Newbie
  • My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my ...
  • ronrkitus
  • Visitor
  • 2334 Views
  • 7 replies
  • 0 likes
  • 2334 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Payment failed

You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. Plan Premium Student Country Pakistan Device (iPhone 6s, PC) Operating Syste...

  • Casual Listener
  • You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days.    ...
  • aa06aa
  • Visitor
  • 1802 Views
  • 5 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 1802 Views
  • 5 replies
  • 1 likes

Unable to change country

PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 18.1.1Question or IssueI want to change my country from US to India. I created my Spotify account when I was living in the US, however, I don't live there anymore, so I don't want ...

  • Visitor
  • Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 18.1.1 Question or Issue I want to change my country from US to India. I created my Spotify account when I was li...
  • Maxim
  • Spotify Star
  • 50 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution My son's account vanished but couldn't re-register

PlanPremium familyCountryUKDeviceiPad ProOperating SystemLatest iOS My Question or IssueMy son uses the Spotify iOS app on only one device: an iPad. We've added his user onto our family plan (set up under my wife's username). Twice now, my son has ju...

Screenshot 2025-02-20 at 09.27.49.png Screenshot 2025-02-20 at 09.28.43.png
  • Casual Listener
  • Plan Premium family Country UK Device iPad Pro Operating System Latest iOS   My Question or Issue My son uses the Spotify iOS app on only one device: an iPad. We've added his user onto...
  • Joan
  • Moderator
  • 210 Views
  • 3 replies
  • 0 likes
  • Login
    Security
  • 210 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium on Free Account and Vice Versa

PlanPremiumCountryUSADeviceiPad 8th GenerationOperating SystemiOS 17.7.2 For some context, I have spotify on my iPhone and iPad, my phone’s account has premium, and my tablet doesn’t, and yesterday, before I added my phone account to my tablet’s spot...

  • Casual Listener
  • Plan Premium Country USA Device iPad 8th Generation Operating System iOS 17.7.2   For some context, I have spotify on my iPhone and iPad, my phone’s account has premium, and my tablet d...
  • kitart28
  • Casual Listener
  • 138 Views
  • 3 replies
  • 0 likes
  • 138 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Artist & Regular Account

Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app, and I noticed it appears I may have two accounts? Two di...

  • Casual Listener
  • Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked.  However, I was just on the regular Spotify app...
  • SHDRmusic
  • Casual Listener
  • 18002 Views
  • 9 replies
  • 0 likes
  • Account
  • 18002 Views
  • 9 replies
  • 0 likes

Solved!! Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

  • Casual Listener
  • This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minut...
  • CryticalAce
  • Rising Star 1
  • 308 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Security
  • 308 Views
  • 6 replies
  • 0 likes

Superuser Contribution Login failed on mobile

Hi, I'm having a similar problem. spotify used to run well on my mobile, but then it started to behave in a weird way, like not playing my downloads any more and showing a different user name than mine, so I reinstalled the application. Now it won't ...

  • Newbie
  • Hi, I'm having a similar problem. spotify used to run well on my mobile, but then it started to behave in a weird way, like not playing my downloads any more and showing a different user name than mi...
  • Eni
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

Can’t find my account

My Question or IssueI have 3 mail-adresses and lost my password, I don’t know wich I used to my premium. When I tried every three adresses I started new accounts. Noe I pay for one I can’t find. How can I find my old accounts that I pay for?

  • Newbie
  •   My Question or Issue I have 3 mail-adresses and lost my password, I don’t know wich I used to my premium. When I tried every three adresses I started new accounts. Noe I pay for one I can’t ...
  • Jose_M
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
  • 94 Views
  • 1 replies
  • 0 likes

PSN spotify to Android Spotify

Started Spotify on PSN. I want to upgrade but its only possible on the website and not from app in PSN. Now I want to use that exact account on Android. I installed the app on Android, I used the email adress from PSN, but the account is new and not ...

  • Visitor
  • Started Spotify on PSN. I want to upgrade but its only possible on the website and not from app in PSN. Now I want to use that exact account on Android. I installed the app on Android, I used the ema...
  • Jose_M
  • Spotify Star
  • 57 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 57 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login, email already in use but, can't reset the password

CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...

  • Visitor
  • Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...
  • Mapstein
  • Visitor
  • 6556 Views
  • 18 replies
  • 0 likes
  • Account
    Login
  • 6556 Views
  • 18 replies
  • 0 likes

How to get liked songs from old unpaid account

I had my original south African account but then went to USA for seasonal work and got a American number, created a new account with same email thinking that it would link them but never did.Now I'm in new zealand permanently with a new phone, I have...

  • Visitor
  • I had my original south African account but then went to USA for seasonal work and got a American number, created a new account with same email thinking that it would link them but never did. Now I'...
  • Maxim
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

can't join family plan

12 months cooling period

  • Visitor
  • 12 months cooling period
  • Maxim
  • Spotify Star
  • 63 Views
  • 1 replies
  • 0 likes
  • 63 Views
  • 1 replies
  • 0 likes

Account password can’t be reset/no account found

PlanPremium DuoCountryUSDeviceiPhone My Question or IssueI have been messaging with the chat support and email support about this issue but i’m curious to see if it’s happened to anybody else/what the resolution was. I am the primary account with pre...

  • Newbie
  •   Plan Premium Duo Country US Device iPhone   My Question or Issue I have been messaging with the chat support and email support about this issue but i’m curious to see if it’s hap...
  • C-Criminalz
  • Newbie
  • 212 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
  • 212 Views
  • 2 replies
  • 1 likes

Unrecoverable account?

PlanFreeCountryDenmarkDeviceSGS10S and PCOperating SystemAndroid 12/Windows 10 (22H2 - 19045.4412) My Question or IssueIssue:Can't login to my account.Trying to login via email/pw = "this email and password combination is incorrect".Trying to login v...

  • Newbie
  • Plan Free Country Denmark Device SGS10S and PC Operating System Android 12/Windows 10 (22H2 - 19045.4412)   My Question or Issue Issue: Can't login to my account. Trying to login v...
  • Alibongoyeah
  • Visitor
  • 331 Views
  • 2 replies
  • 0 likes
  • Login
  • 331 Views
  • 2 replies
  • 0 likes