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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 145065 Views
  • 165 replies
  • 12 likes
  • Account
    Free
  • 145065 Views
  • 165 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10224 Views
  • 3 replies
  • 9 likes
  • Security
  • 10224 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 502258 Views
  • 985 replies
  • 112 likes
  • Account
  • 502258 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 123653 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123653 Views
  • 74 replies
  • 12 likes

Superuser Contribution Roku Spotify App Not Displaying Animations

PlanPremiumCountryUnited StatesDeviceRokuTVOperating SystemRoku OS 12.5.0 My Question or IssueSince the past couple of weeks, animations are not being displayed on the Roku TV App. The background picture (album cover/art) that shows generally on the ...

  • Casual Listener
  • Plan Premium Country United States Device RokuTV Operating System Roku OS 12.5.0   My Question or Issue Since the past couple of weeks, animations are not being displayed on the Roku T...
  • dburt218
  • Casual Listener
  • 2552 Views
  • 14 replies
  • 4 likes
  • Account
    Premium
  • 2552 Views
  • 14 replies
  • 4 likes

Solved!!Superuser Contribution No Pair Code

Everytime I login to a device it’s now asking for a pair code. I’ve checked my email, nothing. I’ve used Spotify.com/pair and it is even asking for a pair code.Everywhere I login it appears to ask for this now and I have no idea what’s going on.I tri...

  • Casual Listener
  • Everytime I login to a device it’s now asking for a pair code. I’ve checked my email, nothing. I’ve used Spotify.com/pair and it is even asking for a pair code. Everywhere I login it appears to as...
  • MightNight72890
  • Visitor
  • 18430 Views
  • 4 replies
  • 0 likes
  • 18430 Views
  • 4 replies
  • 0 likes

How can I change the name that shows when I’m connected to Bluetooth?

PlanDuoCountryUS DeviceiPhone 15 Pro MaxOperating SystemiOS version 18.3.2 My Question or IssueI want to change the name I see when connected to Bluetooth. It’s highlighted in green with the Bluetooth symbol and my name. I want to use my actual name....

  • Regular
  • Plan Duo Country US   Device iPhone 15 Pro Max Operating System iOS version 18.3.2   My Question or Issue I want to change the name I see when connected to Bluetooth. It’s highli...
  • Maxim
  • Spotify Star
  • 280 Views
  • 8 replies
  • 0 likes
  • Premium
    Subscription
  • 280 Views
  • 8 replies
  • 0 likes

Solved!! Purchase Playlists with Spotify Premium

HiI have a Premium Account and I want to purchase some Playlists so that I can listen to the mp3´s on my old iPod Nano and burn the music to cd´s.But I am unable to find a "get" or "buy" or "purchase" button/option in Spotify.How can I buy music with...

  • Casual Listener
  • Hi I have a Premium Account and I want to purchase some Playlists so that I can listen to the mp3´s on my old iPod Nano and burn the music to cd´s. But I am unable to find a "get" or "buy" or "pu...
  • Vincent26
  • Visitor
  • 15041 Views
  • 8 replies
  • 0 likes
  • 15041 Views
  • 8 replies
  • 0 likes

Superuser Contribution Créer un compte pour un enfant de 13 ans : Spotify répond que n'a pas l'âge

Bonjour,Mon enfant a 13 ans révolu (naissance novembre 2010) mais impossible de lui créer un compte spotify : quand j'entre sa date de naissance en novembre 2010, le formulaire répond : "vous êtes trop jeune pour spotify".Je souhaite lui ouvrir ce co...

  • Newbie
  • Bonjour, Mon enfant a 13 ans révolu (naissance novembre 2010) mais impossible de lui créer un compte spotify : quand j'entre sa date de naissance en novembre 2010, le formulaire répond : "vous êtes ...
  • Vasil
  • Moderator
  • 1241 Views
  • 3 replies
  • 0 likes
  • 1241 Views
  • 3 replies
  • 0 likes

Superuser Contribution zmiana planu - dodana osoba nie może korzystać

Dodałam córkę do planu family ,a u niej nadal nie jest to dostępna opcja, choć u mnie jest ona normalnie dodana jako członek planu- nie może z niego korzystać.Przyjęła zaproszenie, ma konto itp.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy ...

  • Visitor
  • Dodałam córkę do planu family ,a u niej nadal nie jest to dostępna opcja, choć u mnie jest ona normalnie dodana jako członek planu- nie może z niego korzystać. Przyjęła zaproszenie, ma konto itp. P...
  • OscarDC
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify keep resetting my password?

PlanFreeCountryGermany In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcasts. But like every 1 or 2 weeks Spotify keeps resetting my passwor...

  • Newbie
  • Plan Free Country Germany   In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcas...
  • TheRealQuix
  • Newbie
  • 12604 Views
  • 32 replies
  • 3 likes
  • Login
  • 12604 Views
  • 32 replies
  • 3 likes

How do I unblock someone who blocked me?

We would both like to unblock each other but we can not find each other's profile.

  • Casual Listener
  • We would both like to unblock each other but we can not find each other's profile.
  • Si11y1i11y
  • Casual Listener
  • 346 Views
  • 3 replies
  • 1 likes
  • 346 Views
  • 3 replies
  • 1 likes

Solved!! Idea: Radio where you can choose ratio of new music and saved

Cant figure out how to post this to the ideas forum thing so if somone could help with that, that'd be hype.Anyways, there should be a slider where we can choose how much of a ratio of new music-saved music we have on a radio station, I always have t...

  • Casual Listener
  • Cant figure out how to post this to the ideas forum thing so if somone could help with that, that'd be hype. Anyways, there should be a slider where we can choose how much of a ratio of new music-sa...
  • bighead4
  • Casual Listener
  • 571 Views
  • 3 replies
  • 1 likes
  • Other
  • 571 Views
  • 3 replies
  • 1 likes

Superuser Contribution We can't process your payment

PlanFree/PremiumCountrySpainDeviceiPhone 11 Pro Max and PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have received an email saying you can't process my payment: "We can't process your payment. We're having some trou...

  • Casual Listener
  • Plan Free/Premium Country Spain Device iPhone 11 Pro Max and PC Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have received an email saying you...
  • osmanuel37
  • Visitor
  • 4223 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 4223 Views
  • 4 replies
  • 0 likes

Can’t sign in to an account and restore it

Hello! I have an issue with my girlfriend’s account. She was added to my premium family, and two weeks before her account was automatically signed out from her PC and iPhone. When she tries to restore it, Spotify says this email is not connected to a...

  • Newbie
  • Hello! I have an issue with my girlfriend’s account. She was added to my premium family, and two weeks before her account was automatically signed out from her PC and iPhone. When she tries to restor...
  • Billy-J
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 168 Views
  • 1 replies
  • 0 likes

Can't login with email

I tried to recover my password, but after submitting my email, it shows that the email isn't connected to a Spotify account. When I try to create a new account with the same email, it says the email is already taken. How can I solve this problem?

  • Newbie
  • I tried to recover my password, but after submitting my email, it shows that the email isn't connected to a Spotify account. When I try to create a new account with the same email, it says the email ...
  • Billy-J
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Login
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't stop playing suggested songs

I just made a playlist dedicated to Pink Season, by Pink Guy, and in the beginning it was working fine, and played 2 or 3 songs normally. Then, it out of nowhere started playing Carly Rae Jepsen, which was a suggested song. I figured if I just skippe...

  • Casual Listener
  • I just made a playlist dedicated to Pink Season, by Pink Guy, and in the beginning it was working fine, and played 2 or 3 songs normally. Then, it out of nowhere started playing Carly Rae Jepsen, whi...
  • Not applicable
  • 240039 Views
  • 32 replies
  • 15 likes
  • 240039 Views
  • 32 replies
  • 15 likes

Superuser Contribution Unable to create new account or access old account.

Free.Country USA. My Question or IssueI created an account a long time ago and also had an account on anchor.fm a long time ago. I'm trying to access the podcast that I set-up on anchor.fm by logging into my spotify account. Here's the issue, when I ...

  • Visitor
  • Free. Country USA.   My Question or Issue I created an account a long time ago and also had an account on anchor.fm a long time ago.   I'm trying to access the podcast that I set-up o...
  • Joan
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 217 Views
  • 1 replies
  • 0 likes

Account Classification

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy am I given a "Free" account classification when my Paypal account is being charged $19.99...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why am ...
  • Maxim
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make profile private

When I click on a podcast and try to comment a blurb comes up telling me that if my profile is not private you will post my name and lots of other junk. So how do I make my profile PERMANENTLY private. I am NOT talking about making a playlist private...

  • Regular
  • When I click on a podcast and try to comment a blurb comes up telling me that if my profile is not private you will post my name and lots of other junk. So how do I make my profile PERMANENTLY priva...
  • Vasil
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Won't Accept Credit Card Information

I'm trying to throw my money at Spotify and get Premium but it keeps saying there's an error whenever I put my credit card information. Now I'm no online shopping pro but shouldn't I need to put more information other than card number, expiration dat...

  • Newbie
  • I'm trying to throw my money at Spotify and get Premium but it keeps saying there's an error whenever I put my credit card information. Now I'm no online shopping pro but shouldn't I need to put more...
  • Kevthekillerq
  • Casual Listener
  • 137507 Views
  • 81 replies
  • 9 likes
  • Account
    Premium
    Subscription
  • 137507 Views
  • 81 replies
  • 9 likes

Can not get SPOTIFY on my phone. Its on computer but songs stop.

Card cancelled. Have just renewed but now its not on my phone. Also on the computer the song stops after a few seconds.Pat Walsh, Claremorris, Mayo , Ireland

  • Visitor
  • Card cancelled. Have just renewed but now its not on my phone. Also on the computer the song stops after a few seconds. Pat Walsh, Claremorris, Mayo , Ireland
  • Billy-J
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

  • Regular
  • This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minut...
  • Dessi
  • Moderator
  • 720 Views
  • 13 replies
  • 2 likes
  • Account
    Other
    Security
  • 720 Views
  • 13 replies
  • 2 likes