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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4568 Views
  • 1 replies
  • 9 likes
  • Security
  • 4568 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464870 Views
  • 976 replies
  • 111 likes
  • Account
  • 464870 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205519 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205519 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113190 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113190 Views
  • 72 replies
  • 12 likes

You're out of offline devices

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy Note 20 UltraOperating System(Android 13) My Question or IssueYou're out of offline devices

  • Casual Listener
  • Plan Premium Country South Africa    Device Samsung Galaxy Note 20 Ultra Operating System (Android 13)   My Question or Issue You're out of offline devices  
  • Maxim
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • Other
  • 66 Views
  • 1 replies
  • 0 likes

Old E-mail new account

PlanPremiumCountryNetherlandsDeviceIphone 13Operating System My Question or IssueHi all! I deleted my old account beceause i wanted to use that e-mail on my new account. I waited for 2 weeks (as it said in the Spotify mail) to change my current e-mai...

  • Casual Listener
  •   Plan Premium Country Netherlands Device Iphone 13 Operating System   My Question or Issue Hi all!  I deleted my old account beceause i wanted to use that e-mail on my new ...
  • Maxim
  • Spotify Star
  • 70 Views
  • 1 replies
  • 0 likes
  • Account
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Commercial Considerations"

Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...

  • Regular
  • Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significa...
  • _asha_
  • Casual Listener
  • 430 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 430 Views
  • 5 replies
  • 0 likes

If I have a premium family plan subscribed in the Philippines, can my daughter use it in Canada?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • osornios
  • Spotify Star
  • 56 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 56 Views
  • 1 replies
  • 0 likes

Unknown devices

I keep finding unknown users listening to their devices on my Spotify account. When I go in to the menu to connect up my speaker to listen to my music, there’s often an unknown person listed using a device that I don’t recognise. I’ve already reset m...

  • Newbie
  • I keep finding unknown users listening to their devices on my Spotify account.  When I go in to the menu to connect up my speaker to listen to my music, there’s often an unknown person list...
  • osornios
  • Spotify Star
  • 67 Views
  • 1 replies
  • 0 likes
  • Account
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por favor ayúdenme. Quiero cancelar una cuenta premium duo que estaba ligada solo a mi número celula

Por favor ayúdenme. Perdí recientemente mi teléfono y no me fue posible recuperar el mismo número celular, al cual estaba ligada mi cuenta premium duo. Necesito cancelar esa cuenta para abrir la nueva pues ya no podré usar esa. Por favor, necesito ay...

  • Visitor
  • Por favor ayúdenme. Perdí recientemente mi teléfono y no me fue posible recuperar el mismo número celular, al cual estaba ligada mi cuenta premium duo. Necesito cancelar esa cuenta para abrir la nuev...
  • AlejaR
  • Moderator
  • 44 Views
  • 1 replies
  • 0 likes
  • Premium
  • 44 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not being visible on Web

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, I logged into this account of mine after years, and was using it on my phone. But, when I logged ...

  • Visitor
  • Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, I logged in...
  • Eni
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restore closed account

I closed my account ... I'm on the student plan. I'd like my liked songs back please.

  • Visitor
  • I closed my account ... I'm on the student plan. I'd like my liked songs back please. <Moderator edit>
  • AlejaR
  • Moderator
  • 92 Views
  • 2 replies
  • 1 likes
  • 92 Views
  • 2 replies
  • 1 likes

Superuser Contribution Porque estoy escu hando anuncios si pague por plan premium?

En los podcast ahora me está apareciendo anuncios de publicidad siendo que tengo plan justamente para no tenerla??? Donde reclamo

  • Visitor
  • En los podcast ahora me está apareciendo anuncios de publicidad siendo que tengo plan justamente para no tenerla??? Donde reclamo
  • luis140
  • Newbie
  • 8957 Views
  • 28 replies
  • 11 likes
  • 8957 Views
  • 28 replies
  • 11 likes

Superuser Contribution i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

  • Newbie
  • hi, i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t cl...
  • dantschi
  • Visitor
  • 15397 Views
  • 11 replies
  • 0 likes
  • 15397 Views
  • 11 replies
  • 0 likes

Superuser Contribution i cant get back into my account

i logged in a differnt device one day then all of my devices have been logged out and when i try to log in again it says "incorrect username or password" but i had my password and email saved and i cant reset it because i lost that email a year ago i...

  • Visitor
  •  i logged in a differnt device one day then all of my devices have been logged out and when i try to log in again it says "incorrect username or password" but i had my password and email saved a...
  • AlejaR
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
  • 102 Views
  • 1 replies
  • 0 likes

Publicity on podcasts

I’m receiving spotify publicity when I’m listening podcasts on my premium account. The reproduction of the podcasts stops, starts a publicity gap and then I’m back to the podcast I was listening to. In more than 2 years it never happened before but l...

  • Visitor
  • I’m receiving spotify publicity when I’m listening podcasts on my premium account. The reproduction of the podcasts stops, starts a publicity gap and then I’m back to the podcast I was listening to. ...
  • Gantiganti
  • Casual Listener
  • 227 Views
  • 3 replies
  • 1 likes
  • 227 Views
  • 3 replies
  • 1 likes

We're to find my wrapped on Xbox

When I went to go on Xbox to see my top listeners and how many minutes I couldn't find it please help

  • Visitor
  • When I went to go on Xbox to see my top listeners and how many minutes I couldn't find it please help
  • Maxim
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

How to connect my email to my Spotify account that has never had one before?

PlanPremium (Individual)CountryU.S.A.DeviceSamsung Galaxy S23Operating SystemAndroid My Question or IssueHow do I connect a new email to my spotify account that doesn't have one? I made my spotify account on my phone years ago and I guess there's nev...

  • Visitor
  • Plan Premium (Individual) Country U.S.A. Device Samsung Galaxy S23 Operating System Android   My Question or Issue How do I connect a new email to my spotify account that doesn't have ...
  • Maxim
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 62 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into my artist account !

Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm getting emails from Spotify to my account, but when I...

  • Casual Listener
  • Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm ge...
  • geforceginger
  • Visitor
  • 7788 Views
  • 6 replies
  • 0 likes
  • 7788 Views
  • 6 replies
  • 0 likes

Superuser Contribution How can I reactivate my closed spotify account?

I closed my other spotify account on March 20, 2020. In the process, I did not receive a reactivation email. I would like to reactivate that same account but I don't know how and I didn't get a reactivation email. How can I reactivate my closed spoti...

  • Casual Listener
  •          I closed my other spotify account on March 20, 2020. In the process, I did not receive a reactivation email. I would like to reactivate that same account but I don't...
  • Elena
  • Moderator
  • 27683 Views
  • 7 replies
  • 0 likes
  • Account
  • 27683 Views
  • 7 replies
  • 0 likes

Superuser Contribution change username

i need to change my usernamei know we only use our email to login but i want to change it

  • Visitor
  • i need to change my username i know we only use our email to login but i want to change it
  • jup1t3rrr
  • Visitor
  • 20985 Views
  • 3 replies
  • 1 likes
  • 20985 Views
  • 3 replies
  • 1 likes

Is authorization charge refundable?

PlanPremiumCountryPhilippinesDeviceiPhone16ProOperating SystemiOS18.1.1 My Question or IssueI recently changed my payment method and I received the note below. My card was successfully charged by spotify. Since it is temporary, when will it be refund...

  • Newbie
  • Plan Premium Country Philippines Device iPhone16Pro Operating System iOS18.1.1   My Question or Issue I recently changed my payment method and I received the note below. My card was su...
  • osornios
  • Spotify Star
  • 57 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 57 Views
  • 1 replies
  • 0 likes

logged in via fb but when I try to add another log in method it doesn't work

PlanPremiumCountryAustraliaDeviceMac Air 2018Operating SystemiOS 14.5 My Question or IssueI want to change my name on spotify without changing my name on fb so I wanted to add a different login method and disable the fb method. But when I try to add ...

  • Visitor
  • Plan Premium Country Australia Device Mac Air 2018 Operating System iOS 14.5   My Question or Issue I want to change my name on spotify without changing my name on fb so I wanted to ad...
  • osornios
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • Login
  • 82 Views
  • 1 replies
  • 0 likes