I have a family premium plan but I have started getting ads

[#1]

I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads

[Bittencourt]

Hi there! Thanks for reaching out.

While Spotify doesn’t play ads that interrupt the music listening experience of Premium subscribers, some podcasts may include advertising, host-read endorsements, or sponsorship messages.

Can you confirm for us if you're getting ads in podcasts or in music?

If you hear ad breaks in your playlists, this would not be expected and I'll try our best to solve it.

I'd recommend trying  logging out again > restarting your device > logging back in to sync up your subscription status with your device.

You might also be logging in to a free account instead. This article will help you locate your Premium account.

Keep me in the loop here!