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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1894 Views
  • 0 replies
  • 8 likes
  • Security
  • 1894 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449275 Views
  • 972 replies
  • 109 likes
  • Account
  • 449275 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199828 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199828 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108863 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108863 Views
  • 72 replies
  • 11 likes

I don’t have a social security number how can I buy a premium account ??

PlanFree/PremiumCountry Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 7071 Views
  • 3 replies
  • 1 likes
  • Premium
  • 7071 Views
  • 3 replies
  • 1 likes

Is my account lost, cause I don't use my E-Mail anymore?

PlanPremiumCountrySwitzerland DeviceALL My Question or IssueI always logged in with my username and my password. I should've updated my E-Mail a long time ago, because I actually not have access to the address anymore that is connected with my Spotif...

  • Visitor
  • Plan Premium Country Switzerland   Device ALL   My Question or Issue I always logged in with my username and my password. I should've updated my E-Mail a long time ago, because I a...
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 140 Views
  • 1 replies
  • 0 likes

Cannot log in from desktop app

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI cannot log in to my desktop app. I've already reset the password and I've used both the email address and username to try. I've confirmed all the information is correct from my mobil...

  • Newbie
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue I cannot log in to my desktop app. I've already reset the password and I've used both the email address and user...
  • Billy-J
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Login
  • 226 Views
  • 1 replies
  • 0 likes

Unlink From Facbook

Does anyone know how, or if it is even possible to unlink my Spotify from my Facebook and use my email as a log in? I am fine with losing my playlists and such but would still need to keep my student account.Thanks in advance!

  • Visitor
  •   Does anyone know how, or if it is even possible to unlink my Spotify from my Facebook and use my email as a log in? I am fine with losing my playlists and such but would still need to keep my...
  • AdamDamon
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
  • 112 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I update my login methods?

When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google account, but received the same message.

  • Casual Listener
  • When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google ac...
  • anErik
  • Newbie
  • 1460 Views
  • 8 replies
  • 2 likes
  • 1460 Views
  • 8 replies
  • 2 likes

Superuser Contribution How to update my mobile number

Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same account. Unfortunately, there is no any option to ...

  • Newbie
  • Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same...
  • Not applicable
  • 38166 Views
  • 3 replies
  • 4 likes
  • 38166 Views
  • 3 replies
  • 4 likes

Superuser Contribution No 'Número de seguridad social' to change country to Chile

PlanPremiumCountryBrazil (Chilean IP, need change)DeviceAllOperating SystemNA My Question or IssueI was requested to change country (Brazil --> Chile) because I'm now in Chile. But to update for a Chilean credit card the form asks for the 'Número de ...

  • Casual Listener
  • Plan Premium Country Brazil (Chilean IP, need change) Device All Operating System NA   My Question or Issue I was requested to change country (Brazil --> Chile) because I'm now in C...
  • MihailY
  • Moderator
  • 217 Views
  • 5 replies
  • 0 likes
  • Account
  • 217 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify elimino mi familia

Hola, llevo usando un plan familiar por 4 años sin problemas y con pagos al día. El día 17 de sep, todos los miembros de mi plan fueron eliminados sin aviso ni nada. Los volví a agregar sin problemas, verificando la dirección y todo super bien, volvi...

  • Visitor
  • Hola, llevo usando un plan familiar por 4 años sin problemas y con pagos al día. El día 17 de sep, todos los miembros de mi plan fueron eliminados sin aviso ni nada. Los volví a agregar sin problemas...
  • MihailY
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 141 Views
  • 1 replies
  • 0 likes

False Reports on Profile Picture Takedown Notification

Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to appeal or counter these reports. They just go throu...

  • Newbie
  • Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to ...
  • Cylas0
  • Casual Listener
  • 476 Views
  • 5 replies
  • 3 likes
  • Account
    Other
    Security
  • 476 Views
  • 5 replies
  • 3 likes

Can’t get into account

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had my school gmail connected for my Spotify, however I’m out of school and they have deactivate...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had my sch...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Account

При авторизации не могу перейти из Safari в приложение на macOS Sonoma 14.7.Spotify переустанавливал и перегружал Мас и все равно ошибка " Что-то пошло не так"HELP MEEEE

  • Casual Listener
  • При авторизации не могу перейти из Safari в приложение на macOS Sonoma 14.7. Spotify переустанавливал и перегружал Мас и все равно ошибка " Что-то пошло не так" HELP MEEEE  
  • Billy-J
  • Spotify Star
  • 243 Views
  • 6 replies
  • 0 likes
  • Account
  • 243 Views
  • 6 replies
  • 0 likes

Account

PlanFreeCountry DeviceSamsung Galaxy M21Operating System Android My Question or IssueWhen I try to log in through Google, it says: Something went wrong. I don't remember the password. I try to reset the password and it says: the account is not linked...

  • Visitor
  •   Plan Free Country   Device Samsung Galaxy M21 Operating System  Android   My Question or Issue When I try to log in through Google, it says: Something went wrong. I d...
  • Billy-J
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
  • 176 Views
  • 1 replies
  • 0 likes

Password reset over and over and over again that I didn't request

Hello! I get a "Get back into your Spotify account" password reset email that I didn't request up to 4 times every single day. Is there anything I can do about this? It's driving me a bit crazy!

  • Visitor
  • Hello! I get a "Get back into your Spotify account" password reset email that I didn't request up to 4 times every single day. Is there anything I can do about this? It's driving me a bit crazy!
  • Billy-J
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution this spotify account does not exist, what should I do?

я захожу в спотифай и мне выдает ошибку в неправильности ввода почты или пароля,попробовал зайти без пароля и мне выдало ошибку что данного аккаунта не существует что делать?

  • Casual Listener
  • я захожу в спотифай и мне выдает ошибку в неправильности ввода почты или пароля,попробовал зайти без пароля и мне выдало ошибку что данного аккаунта не существует что делать?
  • Yordan
  • Moderator
  • 292 Views
  • 3 replies
  • 0 likes
  • Account
  • 292 Views
  • 3 replies
  • 0 likes

I can't change my email despite following the steps that have been given

I had been using my university email for Spotify while I had the student subscription. I am no longer a student at that university and have lost access to it, so when Hulu sends a verification code to it, I cannot confirm. I need to change my email b...

  • Visitor
  • I had been using my university email for Spotify while I had the student subscription. I am no longer a student at that university and have lost access to it, so when Hulu sends a verification code t...
  • ribezaz
  • Rising Star 4
  • 163 Views
  • 3 replies
  • 1 likes
  • 163 Views
  • 3 replies
  • 1 likes

Solved!! Duo partner kicked off plan after move

PlanDuo My Question or IssueBasically, how do I get my partner back on my plan after we have moved and changed regions? Do I have to wait a month for my next payment to go through??? I recently moved countries, hadn't changed my region settings, was ...

  • Casual Listener
  • Plan Duo     My Question or Issue Basically, how do I get my partner back on my plan after we have moved and changed regions? Do I have to wait a month for my next payment to go throug...
  • Maxim
  • Spotify Star
  • 171 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 171 Views
  • 3 replies
  • 0 likes

Pornographic podcast

How to ensure these are not accessible if explicit filter is on. 9 year old watched age inappropriate

  • Casual Listener
  • How to ensure these are not accessible if explicit filter is on. 9 year old watched age inappropriate
  • Maxim
  • Spotify Star
  • 153 Views
  • 3 replies
  • 0 likes
  • 153 Views
  • 3 replies
  • 0 likes

Changing payment methods not working?

Hello. I changed my subscription's payment method a few weeks ago to a new credit card. Although my profile shows the new credit card, i got billed 2 days ago on my OLD credit card. Any insight would be appreciated. Thank you.

  • Casual Listener
  • Hello.  I changed my subscription's payment method a few weeks ago to a new credit card.  Although my profile shows the new credit card, i got billed 2 days ago on my OLD credit card. ...
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
  • 113 Views
  • 1 replies
  • 0 likes