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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8509 Views
  • 1 replies
  • 9 likes
  • Security
  • 8509 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475904 Views
  • 978 replies
  • 111 likes
  • Account
  • 475904 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208122 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208122 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119283 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119283 Views
  • 72 replies
  • 12 likes

Superuser Contribution How do I turn off this ridiculous DJ voice?

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...

  • Casual Listener
  • I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
  • frisedel
  • Newbie
  • 38091 Views
  • 39 replies
  • 124 likes
  • Other
  • 38091 Views
  • 39 replies
  • 124 likes

Superuser Contribution receiving a message that I haven't paid for december while I already paid?

I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?

  • Newbie
  • I paid for the month of december and I have a proof on my bank statement that the money has been taken off. But I keep receiveing a message on Spotify that I havent paid yet, why? How can I fix this?
  • Joan
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to claim another artist profile ?

So after my label asked for a name change on my behalf for my artist profile, spotify made me a new account with the right name but I have now no idea how to claim it now that I already have an artist account ?Do I need to delete everything in order ...

  • Regular
  • So after my label asked for a name change on my behalf for my artist profile, spotify made me a new account with the right name but I have now no idea how to claim it now that I already have an artis...
  • Not applicable
  • 7496 Views
  • 5 replies
  • 0 likes
  • Account
  • 7496 Views
  • 5 replies
  • 0 likes

Superuser Contribution Porque estoy escu hando anuncios si pague por plan premium?

En los podcast ahora me está apareciendo anuncios de publicidad siendo que tengo plan justamente para no tenerla??? Donde reclamo

  • Visitor
  • En los podcast ahora me está apareciendo anuncios de publicidad siendo que tengo plan justamente para no tenerla??? Donde reclamo
  • ELENA30
  • Casual Listener
  • 13116 Views
  • 30 replies
  • 12 likes
  • 13116 Views
  • 30 replies
  • 12 likes

Superuser Contribution I have a premium account but I changed my phone and lost my account

How can I get my account back, I’ve tried all of my emails on Spotify but none of them are the real one as a subscription

  • Visitor
  • How can I get my account back, I’ve tried all of my emails on Spotify but none of them are the real one as a subscription
  • Not applicable
  • 3347 Views
  • 8 replies
  • 0 likes
  • 3347 Views
  • 8 replies
  • 0 likes

My 2023 Wrapped Playlist was removed. How do I recover it?

When I clicked the playlist, all of my songs disappeared and when I hit back, my playlist disappeared.

  • Visitor
  • When I clicked the playlist, all of my songs disappeared and when I hit back, my playlist disappeared.
  • dokhoa060194
  • Casual Listener
  • 1493 Views
  • 4 replies
  • 0 likes
  • 1493 Views
  • 4 replies
  • 0 likes

Forgot password and no longer have access to email associated with the account

I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I have no access to my account. What can I do? I keep ge...

  • Visitor
  • I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I hav...
  • Not applicable
  • 3155 Views
  • 8 replies
  • 1 likes
  • Account
    Login
  • 3155 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Multiple listening profiles?

I have a premium account, USA. Is there a way to have multiple listening profiles with one premium account, or something similar? I listen to trance music while I'm working, but only because it doesn't distract me. I have no interest in listening to ...

  • Visitor
  • I have a premium account, USA.   Is there a way to have multiple listening profiles with one premium account, or something similar? I listen to trance music while I'm working, but only because...
  • farôdin
  • Newbie
  • 36687 Views
  • 24 replies
  • 11 likes
  • Subscription
  • 36687 Views
  • 24 replies
  • 11 likes

Superuser Contribution I've lost access to my Spotify account that was linked to my Facebook

I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but the email for that Facebook account has changed

  • Visitor
  • I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but ...
  • Vasil
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Plan duo, al aceptar la invitación mi esposa no es premium

Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?

  • Visitor
  • Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?
  • Jorgej1
  • Newbie
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes

Superuser Contribution I'm unable to login using phone number. It says "check your phone number" I entered correct number

PlanFreeCountryIndiaDeviceSamsung Galaxy A33Operating SystemAndroid (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free Country India Device Samsung Galaxy A33 Operating System Android     (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Not applicable
  • 2485 Views
  • 16 replies
  • 1 likes
  • Login
  • 2485 Views
  • 16 replies
  • 1 likes

Superuser Contribution I am being charged for two accounts and need a credit and cancellation of one.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OscarDC
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 142 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into my artist account !

Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm getting emails from Spotify to my account, but when I...

  • Casual Listener
  • Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm ge...
  • Blerblck
  • Newbie
  • 9224 Views
  • 7 replies
  • 0 likes
  • 9224 Views
  • 7 replies
  • 0 likes

Solved!! I found someone else using my account

PlanFamily PremiumCountryNetherlandsDeviceIt was being played from a Chrome web player, which I never useOperating SystemWindows 10 I guess My Question or IssueI woke up and turned on my laptop, and as normal spotify started up. I didn't check it bec...

  • Visitor
  • Plan Family Premium Country Netherlands Device It was being played from a Chrome web player, which I never use Operating System Windows 10 I guess   My Question or Issue I woke up and ...
  • Not applicable
  • 7785 Views
  • 3 replies
  • 0 likes
  • Account
  • 7785 Views
  • 3 replies
  • 0 likes

Superuser Contribution I don’t have a social security number how can I buy a premium account ??

PlanFree/PremiumCountry Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Pedronm
  • Visitor
  • 8365 Views
  • 8 replies
  • 1 likes
  • Premium
  • 8365 Views
  • 8 replies
  • 1 likes

can't access my account

I can't access my account. It is not a password issue, i can't even get in that far

  • Visitor
  • I can't access my account. It is not a password issue, i can't even get in that far
  • Jose_M
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Connection to Facebook not working

PlanPremiumCountryUS DeviceWindows Store app on Desktop Operating SystemWindows 10 My Question or IssueMy account is a non-Facebook account. I've been trying to connect my account to FB. I open the Spotify desktop app. Click Connect to Facebook. I lo...

  • Casual Listener
  • Plan Premium Country US   Device Windows Store app on Desktop  Operating System Windows 10    My Question or Issue My account is a non-Facebook account. I've been tryin...
  • Franky8
  • Visitor
  • 22163 Views
  • 29 replies
  • 3 likes
  • Account
  • 22163 Views
  • 29 replies
  • 3 likes

Issue Accessing My Spotify Premium Features

I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription. Here are the details of my situation:1. My account is linked to this email: [your Gmail...

  • Visitor
  • I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription.   Here are the details of my ...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo cambiar mi contraseña

Plan Premium Family Country Colombia Device Phone Vivo and PC Windows Operating System Android and Windows My Question or Issue Quiero cambiar mi contraseña porque tengo un podcast y no lo puedo abrir desde la PC, olvide la contraseña, le di a olvida...

  • Visitor
  • Plan Premium Family Country Colombia   Device Phone Vivo and PC Windows Operating System Android and Windows   My Question or Issue Quiero cambiar mi contraseña porque...
  • Vasil
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 127 Views
  • 1 replies
  • 0 likes