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I paid for premuim but am not getting premuim in my spotify

I paid for premuim but am not getting premuim in my spotify

Just now i paid for my premuim through paytm but still am not getting premuim in my account
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1 Reply

Hey there!

 

Could you take a look at your receipts to see if the payment is visible?

If it is and the account shows the Premium subscription online, please doublecheck if you're logged in with the same credentials in your app 🙂

In case you are, log out of the app and then back in twice in a row. This will trigger a manual sync of your settings!

If for some reason you don't have an active subscription though, it might be a good idea to check how things look with your account on our end.
This can be done by our support folks and you can reach out to them via this page!
 

Hope this helps!


 

VasilModerator
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