I upgraded to premium but still on a free trial

[Kaycee110214]

Hi the amount has been deducted to my bankaccount but the subscription is not yet premium. I already logout login still the same and havent received an email from you that the payment has been received. Thank you

[Ox1]

Hello!
You need to contact Spotify support:
https://support.spotify.com/contact-spotify-support/
Select these options: Subscription -> I paid for Premium but my account is still on Free -> I still need help
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Tell me if it worked, please 😉 Have a great day!