I’ve paid for premium, but it is still using my old “free” account.

[#1]

How do I put premium, which I’ve paid for, onto my current account

[Vasil]

Hey there!

Do you mean that your Premium subscription has not activated on your account or that you're still logged in with a free account despite having a Premium one? 

If it's the first variant but you're sure you payment has gone through, this might have been related to the downtime we experienced yesterday. See if your subscription is active now; you can also check your receipts page.

If the payment hasn't gone through but has returned to you instead, try subscribing again 🙂 

In case you're logged in with a wrong account, log out and try logging in with your Premium username/ email instead. 
Depending on your settings, the Facebook/ Google logins could also work for you. The free account can then be closed as described here.

Keep us posted on how things go! We'll be happy to help if there's anything else.

[Marscha2222]

Betaling op het verkeerde account