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Thanks for reaching out.
Due to security reasons, it's not possible to disable this feature.
Most users likely don't get a new device as often as you do, so they don't get those notifications as often. 🙂
I hope this clears things up!
I appreciate your response, but I'm still not convinced that your reasoning for not allowing users to disable email verification is valid.
You mentioned that most users don't log in from new devices frequently, and therefore don't receive these notifications often. However, Some users, like myself, may switch devices more often than others due to various reasons, such as work, travel, ... is that a problem ??!
Have you noticed that nearly every website and application now gives users the option to enable or disable two-factor authentication?🤔
This is because they recognize that users have different security preferences and needs! I hope you will take my feedback into account.
Thanks for getting back.
I've taken another look into this, but right now, it's unfortuntely not possible to disable this security feature. I've made sure to pass your feedback onto Spotify, though 🙂
Device configuration
A laptop with Windows 10, Mozilla Firefox 126.0.1
I've been using Spotify web player on a daily basis since 2020. The device I'm using has not changed. For a few weeks now I've gotten a six-digit verification code query each time when I'm logging in. This verification code is sent to an email address linked to my account.
Does this happen to anyone else? Does anyone have a clue how to prevent this? I'd wish to avoid this extra step when logging in.
This probably is because the above also happens not only if you change device but also if you delete cookies or have a dynamic IP or employ any of the other methods used to remain anonymous, maintain privacy or avoid fingerprinting. So maybe you can try to turn those off if this is more important.
As most people always log on the same device and do not employ these precautions, I'm guessing an option to disable email authentication is not a high priority feature that'll be implemented anytime soon, the small increase in danger for the majority of the user base makes it less worth it too. User feedback in general (let alone from this small percentage of undesirable users) is probably also not up there on the company vision during the current time period anyway.
I agree. This measure is not assuring security if anything emails are easiest to be hacked into. Therefore allowing for codes to be sent to an email is not security for the account. People should be able to access their accounts via there unique passwords.
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